Customer Service Office Building

Duane Patrick McLarty

Phone: 240-***-**** Email: adx40v@r.postjobfree.com

WORK EXPERIENCE

American Fuel & Petrochemical Manufacturers (AFPM) February 2022 - Present

Senior Associate Technical & Safety Programs

•As Senior Associate, Technical and Safety Programs (Program Coordinator) I provide overall support to the Vice President, Technical and Safety Programs and the Program team as needed, including logistical and administrative assistance, conference and speaker coordination, tracking and maintaining data and deliverables, and both internal and external communication with AFPM staff, AFPM members, and other AFPM industry and business contacts.

•Support multiple, nationwide meetings, conferences, and events by mastering our speaker management system, managing speaker correspondence and scheduling, and responding in a timely manner to all information requests.

•Maintain assigned committee documents, calendars and rosters, and makes relevant updates to online membership resources.

•Researches emerging and relevant trends and supports the administration and improvement of departmental projects, meetings and other initiatives.

•Conduct market scans and research to identify solutions for private podcast distribution systems, and provide recommendations based on data analysis and research findings.

Chenega Corporation/ Securities and Exchange Commission (SEC)

June 2021 – December 2021

Senior Administrative Support Professional

•Performs highly complex clerical and administrative duties involves confidential sensitive issues and information, internal reports, providing initial drafts of correspondence and memoranda or proofreading drafts provided by SEC staff.

•Processes, routes and files correspondence, documents, and tips, complaints, and inquiries by public.

•From information provided by SEC personnel, prepares communications and arranges for dissemination of agendas.

•Tracks and updates office filing systems, Division/Office’s administrative portion of sec.gov website, group or office SharePoint site or other SEC web application

WorkForce Resources/U.S. Commodity Futures Trading Commission Division of Clearing and Risk January 2017 – August 2020

Executive Assistant

•Assisted the Director of DCR with planning meetings between internal and external participants, as well as senior level management.

•Managed the scheduling of meetings and appointments for the Director and Deputy Directors of DCR.

•Liaison to internal and external employees at the Washington DC, Chicago, New York, and Kansas City offices.

•Timekeeper for the entire DCR Division, certifying all employees’ timesheets are precise, employees are working on the correct schedule, and that they are compensated correctly for time worked.

•Organized local and foreign travel arrangements for all DCR employees attending conferences and meetings.

•Reconciled travel expenses for post travel reimbursement.

•Managed DCR budget of over 1 million dollars for fiscal years 2017, 2018, 2019, 2020

•Collaborated with the DCR Business Manager to ensure that budgetary spending stays within the legal requirements of the allocation of funds set by the federal government.

•Submitted SF-182 training requests to enable staff to attend conferences and seminars.

•Managed summer interns including interviewing, task delegation, and scheduling.

Hire Strategy/U. S. House of Representatives, Office of Logistics & Support October 2014 – May 2016

Project Specialist /Senior Admin Assistant

•Coordinated the renovation and redesign of current members of Congress office suites, congressional committees’ spaces, and support offices throughout the Capitol Hill campus.

•Developed a weekly reporting system, which was used by management in higher-level meetings. This report provided accountability of tasks undertaken by each employee in the customer service office of Logistics and Support which helped with the improvement in the customer satisfaction rating the office received.

•Organized the first Logistics & Support Department wide “Customer Service Week October 5th-9th 2015” in which management showed their appreciation towards their staff with various activities planned for each day.

•Attended workshops/expos on Capitol Hill on behalf of the Customer Service Office, providing detailed reports to staff members unable to attend.

•Updated policies for House CAO Transition/Office Renovations Department.

•Organized meetings with department heads to systematize timelines on various processes with the intention of modernizing the database used on Capitol Hill.

•Coordinated the set-up of the newly elected members of the 114th Congress Freshman Day events.

•Helped with the transition of departing members of the 113th Congress and the arrival of the newly elected members of the 114th Congress.

•Aided in the facilitation of the Cannon House Office Building Restoration Project, which required coordinating the moving of each member office that was affected during CHOB Renewal Phase 0 into temporary offices while the restoration of the Cannon House Office Building began.

•Organized and directed the moves of various congressional committees from the Rayburn House Office Building to the New O’Neill Federal Office Building.

•Planned the renovation of various member offices and committee spaces including repainting, installation of carpeting, or the redesign of the member suite, congressional office workspace, committee workspace, and the hearing rooms.

•Supported Architect of the Capitol Designers with congressional staff requests for furniture replacement orders; ensuring that the requested furniture would fit in the congressional office based on layout of the floor plan designed by the Architect.

•Followed up with member offices ensuring their needs were met with completed office renovation.

•Set-up briefings and attended meetings on behalf of supervisor while ensuring the supervisor was kept abreast of all engagements that she was required to attend.

•Trained new contractors how to use the remedy ticketing system, how to facilitate an office reconfiguration, and on other office processes for them to successfully transition into the office.

Hire Strategy/International Baccalaureate June 2013 – October 2014

Conference & Events Assistant

•Maintained inventory supplies used for weekly workshops.

•Reviewed budgeted travel expenditures and reimbursement requests.

•Audited travel reimbursement requests and payments for deficiencies, weaknesses, and payment accuracy for upwards of 10,000 people who attended various conferences.

•Conducted risk assessment associated with travel expenditures for higher level management.

•Provided technical assistance to individuals traveling regarding processes and proper submission of travel expenditures.

•Managed and maintained various spreadsheets regarding travel accounts, inventory supply, and reimbursement allocation.

•Complied hotel information and updated database of over 500 hotels so that clients would have the most accurate information available when selecting their travel and lodging accommodations for each workshop.

•Created and maintained email packet within a spreadsheet, which was automatically emailed to clients.

•Processed expense claims form for workshop leaders.

•Organized annual department retreat from August 11th-15th 2014, coordinated and secured location, procured food, and provided support during retreat.

•Designed signs for all regional and annual conferences.

•Communicated with clients regarding travel and lodging accommodations and aided clients with issues pertaining to reimbursement for travel.

EDUCATIONAL BACKGROUND

Bachelor of Science, Major Political Science, Minor Caribbean Studies

Howard University, Washington, DC December 2012

Semester in Washington Politics Program, Applied Politics

George Washington University, Washington, DC May 2012

CERTIFICATIONS

Certified ScrumMaster® May 2023 - 2025

ADDITIONAL SKILLS

Records Management

Microsoft Excel

Microsoft Outlook

Microsoft Word

Microsoft PowerPoint

Agile Methodologies Retrospectives

Agile Methodologies Leading Meetings

Agile Leadership

ENTREPRENEURIAL VENTURES

Duane Patrick Photography October 2015 – Present

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