Data Entry Customer Service

SANDRA L. THOMAS

Auburndale Florida *****

Phone: 863-***-****

Clarins’ Cosmetics

Counter manager

Responsible for all counter sales and make overs, inter selling with other cosmetic lines at the time which were

Lancôme, Estee Lauder and Elizabeth Arden.

Sales goals were achieved.

State of Ohio Columbus, Oh

Department of Vital Statistics

Completed information on birth records on all state residents of which I was measured for speed and accuracy.

On older, aged birth records, was responsible in making additions & changes to make sure all records were accounted for.

Interpreted all records new or older to insure the accuracy of information gather for all residents for the State of Ohio. Typing 70 wpm ksp 10000

L’occitane Cincinnati, Oh

Store Manager

Completed all monthly sales visuals according to company store specifications including store appearances

Responsible for visuals of the store, all employees were responsible for sales, stock and cleaning of the store including myself.

Zoning for all employees, each employee had assigned area to clean.

Event planning.

Sending our card to all customers

Keeping computer logs up to date for all customers and calling them regarding any special events that would be going on at the time.

The store was in negative for 2 years, and with teamwork and events we brought store to the positive.

Elizabeth Arden Columbus, Oh

Business Manager

Marketed a wide array of cosmetic & fragrance products of which I had thorough knowledge of each product line. Responsible for all visuals for my line in the area.

With each interaction of clientele I inter sold all product lines which included Shiseido Dior & Fashion Fair.

Performed makeup artistry on various clients to promote the various products I marketed.

Following up on current clients by gathering information to insure proper customer service by offering new products, samples & to promote periodic “gift with purchases”.

Maintained proper stock levels to all products were available to clients and sales.

Event planning in completing visuals & other promotions, ideas of which I exceeded & maintained a 40% above goal at my counter.

Diamond Fur Salon Columbus, Oh

Sales Associate

Instrumental in assisting Grand Opening of fur boutique.

Completed training to have thorough knowledge of furs and accessories.

Responsible for setting up some visual plans & selling cleaning maintenance plans for fur boutique.

Worked in Restyling events with professional tailors

Kaufman’s Department Store Columbus, OH

Ladies Fragrance Counter Manager

Instrumental in grand opening products of which had thorough knowledge of each fine fragrance product line

Worked with fragrance models for various fragrance product lines

Responsible for department visual aids and displays for whichever fragrance lines promotion.

Responsible for a sales staff of 3

in sales.

Achieved and exceeded monthly sales goals in department.

Achieved in receiving 5 Star Awards for highest sales in the area stores

Jacobson’s Department Store Columbus, Oh

Cosmetic Counter Manager

Managed a cosmetic counter with 2 skin care lines: Clarins & La Prairie.

Took initiative to have spa events for both Clarins & La Prairie

Did spa events with La Prairie in working with an esthetician in completing facials for cosmetic clients.

Followed up on prior clients to inform of new products within both product lines and “gift with purchases” events.

Due to the location of the store, I had the opportunity of meeting & selling products to various celebrities who came to perform in are venues.

Achieved and exceeded all monthly department sales goals.

Called all clients for new orders or follow up with their products.

Accomplishments

Automotive Repair Business

•.

• Writing repair orders, calling on clients sending out cards for Automotive events.

• Selling various accessories to the customers

Mansfield General Hospital Mansfield, Oh

Admissions

• Admitting office Responsible for admitting all patients, typing up insurance forms

• Admitting patients and taking them to their rooms

Switchboard

Involved in EMPAC volunteer work with helping women with emergency services

Provided clothes, baby clothes and furniture for women.

Skills

Data Entry: 10,000 ksp Typing: 70 wpm Have worked for a contract employer for data entry and also for online dialer.

Education

Graduated from High School with diploma.

Homecoming and track queen voted by my peers. Beethoven Music Award for pianist for special choir, Lead in drama, girls’ track. Newspaper.

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