Customer Service Representative
Resume:
AKEEM WILLIAMS
Contact Summary
Experience
Expertise
Education
Reference
Phone
Address
To secure a challenging position in a reputable organization to expand my learnings, knowledge and skills.
Ensure that each room is clean, sanitized and replenished all materials in the room
Selected all rooms were completed at the end of the day on iPad.
Made beds, changed linen and stocked bathrooms,
vacuumed, emptied trashes, etc.
Provide and ensure that customers receive good quality service at any given time.
Provide turndown services at night for guest.
Maintained hotel locker rooms, lounges, and back of house areas Supplied guests with extra towels and toiletries when requested Cleaned and returned vacant rooms to occupant-ready status Stocked toilet tissue and paper towels as well as other restroom supplies
Mandarin Oriental, Miami 2022- present
Grande Cayman Resort 2021 - 2022
Housekeeper
Available upon request
Housekeeper
Customer Services
multi-tasking
Leadership
Team Player
Creativity
adx3yc@r.postjobfree.com
Miami, Florida
Sutherland 2019 - 2020
Customer Service Representative
Created engaging, memorable service interactions with our members on inbound calls.
Used the systems, tools and policy procedures to serve as a balanced advocate for the customer.
Provided exceptional customer service by responding to customer inquiries and assisting customers with various routing information. High School Diploma
Lennon High School
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