Administrative Assistant Customer Service
Resume:
Lisa Fox
Clarksville, TN
adx3xl@r.postjobfree.com
Work Experience
Server/Bartender
Alice’s Family Restaurant - Stuart, FL
January 2023 to May 2023
Fine Dining Server
Chef Point Restaurant & Bar - Colleyville, TX
September 2021 to January 2023
Seat guests, serve guests, go over Wine and Menu selections with them. Worked as a team to deliver food and drinks to guests. Up sell guests and go over specials and pair wine and cocktails with food selections! Server/ Skill Trainer
Cracker Barrel - Arlington, TX
December 2015 to September 2021
Multitasking at its finest ! This is a highly fast paced environment to work for ! Turn tables, turn tables is what Cracker Barrel is all about ! At Cracker Barrel we are very team oriented, we work together as a group to get the job done and get through the rush ! I am a par 4 skill trainer so I am constantly looked up too and being watched. I train the new servers coming in and the new servers ask me and the other trainers questions if they have any or need anything ! We as skill trainers are the heart of Cracker Barrel because we set the example for the new servers. So you always have to be moving and working and setting the example or you can be demoted ! My job is to know my assigned section everyday, keep up with my section, greet guest within a minute or less then try to get their order immediately, if not possible, go get drinks then come back with their drinks and rush to get their order then ! Enter it into the POS immediately . Run food constantly keep up with your tables, make sure not only your tables are taken care of but as a skill trainer that all tables are taken care of. Keep up with your running sidework, examples making tea, coffee, lemonade, filling juice milk etc. Also while rolling 150 silverware during your shift !
Answering the to-go phone taking orders, packing up to-go food and training new servers on a day to day basis.
Bar Manager/ Head Bartender
VFW Post 4895 - Clarksville, TN
March 2006 to August 2015
Worked in a fast paced environment serving alcoholic beverages to patrons everyday ! Made sure to follow all safety procedures to not let them get too intoxicated ! Served food as well as we had many of parties ! Worked with the Commander and Quarter Master to set up parties to raise money for our nonprofit organization ! Bar Manager duties were to order liquor and beer on a weekly basis, do inventory monthly and to set up the scheduling for myself and the other girls ! Worked with the Commander and Quarter Master to hire and fire people !
Education
None in Finance
Austin Peay State University - Clarksville, TN
August 2004 to May 2006
High school Diploma
Rossview High School - Clarksville, TN
August 2001 to May 2004
Skills
• Customer Service (10+ years)
• Organizational Skills (10+ years)
• Sales (10+ years)
• Server (10+ years)
• fast learner (10+ years)
• training (9 years)
• Powerpoint (2 years)
• POS (5 years)
• Word
• Microsoft Excel
• MS Office
• Microsoft Office
• Restaurant Experience (8 years)
• Upselling
• Bartending
• Food Service
• Host/Hostess
• Busser
• Coffee Experience
• Cooking
• Cash Handling
• Inside Sales
• Outside Sales
• Food Preparation
• Restaurant Management
• Food Safety
Certifications and Licenses
Food handlers Card
June 2021 to June 2023
TABC
August 2021 to August 2023
Assessments
Inside sales — Proficient
April 2021
Understanding and responding appropriately in sales scenarios, and performing common sales calculations
Full results: Proficient
Administrative assistant/receptionist — Proficient March 2022
Using basic scheduling and organizational skills in an office setting Full results: Proficient
Work style: Reliability — Proficient
October 2021
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Teamwork: Interpersonal skills — Proficient
April 2021
Responding to challenging team situations at work
Full results: Proficient
Work motivation — Proficient
April 2021
Level of motivation and discipline applied toward work Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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