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Social Media, Customer Service

Location:
South Euclid, OH
Posted:
July 05, 2023

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Resume:

Majhia Thomas

South Euclid, OH *****

adx3wp@r.postjobfree.com

702-***-****

Lake Las Vegas Westin Resort & Spa Las Vegas, Nevada April 2023- June 2023

Pool Attendant

Demonstrated exceptional customer service by greeting guests, addressing inquiries, and ensuring their needs were met promptly and professionally.

Maintained cleanliness and organization of the pool area, including folding towels, setting up cabanas, and ensuring a tidy and inviting atmosphere.

Booked cabanas for guests, ensuring accurate reservation details, and coordinating any additional service requested.

Answered phone calls in a polite and courteous manner, provided accurate information, and assisted with guest inquiries.

Self Employed Little Rock, Arkansas July 2022-August 2023

Child Caregiver

Provided attentive care, ensured safety and wellbeing of toddler and school age children.

Engaged in age-appropriate activities and maintaining a positive and nurturing environment.

Managed daily routines, including meals, playtime, and occasionally bedtime. Exemplified patience and adaptability.

Flexible with changing circumstances, including accommodating schedule changes.

Spa Pretty Petals Cleveland, Ohio September 2021- Present

Remote Social Media Marketer

Main point of contact for clients for answering questions and responding to messages.

Monitored client accounts and provided feedback promptly and professionally for sales/orders.

Prioritized and organized tasks to efficiently accomplish service goals.

Created accounts and content on social media platforms.

Little Chip Home Bakery Yokota Air Force Base, Japan August 2020 -September 2022

Owner

Developed new products based on seasonal ingredients, holidays, and dessert trends.

Cleaned and maintained kitchen utensils and equipment.

Prepared all pastry items in accordance with standards of quality, quantity control, taste, and presentation.

Determined quantity of product to prepare for daily operations and maintained a detailed production schedule.

Summer Higher Program Yokota Air Force Base /Japan June 2019 – August 2019

Summer Higher Clerk

Assisted with administrative tasks, including data entry, filing, and organizing medical records.

Scheduled appointments and managed 50+ phone calls including emergency line.

Collaborated with healthcare professionals to ensure smooth operations.



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