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Customer Service Business Development

Location:
Boston, MA
Salary:
Open
Posted:
July 05, 2023

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Resume:

Keith Mayton

Boston, MA

adx3tu@r.postjobfree.com

+1-808-***-****

With extensive experience in managing high-end restaurants in Aspen and Santa Fe, I bring exceptional organizational skills and a passion for customer service to your organization. Having successfully coordinated large-scale events and exceeded customer expectations, I thrive in fast-paced environments, maintaining a positive and professional image under pressure. Furthermore, my time as an Assistant Innkeeper in Provincetown has further rened my hospitality and customer service skills. I excel in anticipating guest needs and providing personalized service, creating memorable experiences. With my event coordination expertise, strong customer service skills, and passion for customers, I feel I would be an asset for your organization. Work Experience

Assistant Innkeeper

Brasswood Inn - Provincetown, MA

May 2022 to November 2022

• Ensures that all areas of the Inn are properly cleaned and ready for guests' arrival.

• Anticipates and assesses guests' needs and responds in a courteous and professional manner.

• Responds to emails, answers phone calls, monitors reservations in the absence of the owners..

• Communicates with owners and/or maintenance to report maintenance and/or repair needs.

• Ensures housekeeping supplies are well maintained.

• Assists in all housekeeping duties.

• Inspects rooms and all common areas on a daily basis and promptly addresses any and all issues that may be present.

Merchandiser- Visual

Macy's - Hilo, HI

July 2018 to April 2020

Focus on the Home Department or merchandising and visual display. Creating a sales oor which is crisp and clean. Follow corporate driven company planograms to merchandise the product Assisting guests with their purchases and product information.

Travelling Event Sales Representative

Lakonia Olive Oil Inc - Portland, ME

May 2014 to May 2016

Promoted and sold premium olive oil products at diverse locations and events throughout New England. Set up attractive event displays, engaged with customers, processed sales transactions, and maintained accurate inventory control. Provided exceptional customer service, collaborated with the sales team, and ensured a clean and organized event area. Café Key Holder LL Bean Executive Office

(Aramark Food Services) - Freeport, ME

June 2011 to April 2014

Main duties include providing excellent customer service, preparing and serving food and beverages, handling transactions, maintaining cleanliness, and ensuring inventory control. Create a welcoming environment for oce personnel and guests while eciently meeting their needs. Owner & Visual Merchandiser

Wienerdog Kids Toys - Aspen, CO

August 2004 to May 2011

The Wienerdog Group is a toy emporium broken down into various business models. Business Development: 15 years of cultivating a business plan into a tangible company. Visual Merchandiser: Designed and built three stores with innovative displays. Sales Director: Created numerous venues to create sales and brand recognition. Regional Store Management: Operated three stores in two states. Market Research: Established three brick and mortar stores, an eCommerce site and ve other retail outlets in dierent markets. Executed all merchandise buys as determined benecial prot margins.

General Manager

Rustique Bistro - Aspen, CO

As an Upscale Restaurant Manager, who worked under renowned chefs such as Charles Dale and Wolfgang Puck, my main duties were overseeing daily operations, leading a team, maintaining high service standards, handling customer inquiries, collaborating on menu development, managing inventory, and ensuring a memorable dining experience. Senior Host - Coyote Cafe- Santa Fe, New Mexico

Front of the House Manager Atlas Pizza- Aspen, Colorado Additional Information

Sales Leadership: 25+ Years

Wienerdog Kids Toys, Lakonia, Rustique, Coyote Cafe Creating Sales venues outside of the normal. Driving Sales through innovative product assortment, product knowledge, over the top customer service and product display. Created sales opportunities by developing pop up stores in various locations. -



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