Thomas M. Ennis, Jr., CSM / MS

Phoenixville, PA *9460 Mobile: 330-***-**** adx3sh@r.postjobfree.com https://www.linkedin.com/in/thomasennis/

EXECUTIVE SUMMMARY

As an experienced Project / Program manager, with PMO Leadership, I have proven experience leading, managing and implementing large-scale and complex projects throughout the project lifecycle from inception to completion. I have in-depth knowledge of back-end priorities such as resource, schedule, and budget are adhering to the scope of the projects. I thrive on thorough communication with internal teams, stakeholders, and clients from the C-Suite down to ensure risks are mitigated and escalated in a timely fashion ensuring minimal gaps in communication. Experienced in developing implementation procedures to ensure business objectives are met in accordance with the project plan for flawless delivery. Skilled in producing status reports, internal team reviews, daily scrum leadership and working sessions with key team leads and internal / external stakeholders. Professional Experience

FICO, Philadelphia, Pa.

Sr. Project Manager Consultant PMO, Americas 5/2022 – 12/2022 As a Sr. Project Manager Consultant, primary tasks included Project Governance, ensuring stage gates were met in coordination with Senior Management and Client Stakeholders. PMO Compliance in Delivery Management and Product related delivery was concise and implemented on time and on schedule.

• Client Partners included Toronto Dominion Bank (TD Bank, NA), Royal Bank of Canada

(RBC), and Credit Acceptance Corporation (CAC)

• Worked successfully with third party vendors such as TransUnion, Equifax and Experion

• Successful project implementation by using project management best practices & methodologies.

• Manage a project team of functional and technical consultants (internal & external)

• Good understanding of FICO products to be able to converse with the client in a knowledgeable and confident manner.

• Building trusted client relationships throughout the project lifecycle.

• Interpret different commercial and contractual terms and manage the project as per agreed terms & conditions of the contract.

• Support Practice Leads and Sales teams on pre- sales activity and proposals (incl. Statements of Work approvals/ Project Management estimates)

• Adhere to PMO Governance & Project Reporting using Project management tools Entech / Anovaa, Inc. Malvern, Pa. 6/2019 – 5/1/2022

• Clients included Citizens Bank (Primary Client), University of South Carolina (USUC), University of Wisconsin Credit Union (UWCU)

Sr. Product Delivery Manager, Software Solution Delivery Responsible for delivering quality SAAS programs for clients and ensuring program guidelines and third-party vendors are compliant with our project plan. Leading a team to execute on-time and without defects. Affective communication with clients and vendors to achieve successful implementations. Sr. Project Manager, Solution Software Delivery

As the Project Manager for Entech's Solution and Software Delivery responsible for planning, executing, and evaluating projects according to predetermined timelines and budgets. The objective measures of success are collaborative communications with the Delivery Director building and managing project teams, managing delivery, and ensuring quality control throughout project life cycles. Strong focus on customer success, continuous client communication and relationship building.

Project Management:

• Implement Software Projects through all phases from initiation to deployment in SAAS environment

• Create and maintain program Budget and Forecast six months forward, adhere to budget and adjust forecast

• Lead team of up to 12 developers, QA, and business analysts to deliver solutions on time and within budget PowerPlan, Inc. Atlanta, GA / Remote Employee / ~50% Travel Sr. Project Manager 3/2018 – 4/2019

Responsible for planning and managing enterprise software implementation projects for clients, ensuring that these projects adhere to PowerPlan’s implementation methodology, requirements, budget, and the Statement of Work

(SOW).

Project management:

• Standard project management activities in line with the Project Management Body of Knowledge

(PMBOK) such as scope, time, cost, quality, issue, risk, contract and subcontract management, and project status tracking and reporting (including Estimate-To-Complete analysis)

• Review, periodically monitor and update project plan and schedule

• Ensure that consulting staff achieve customer satisfaction through successful delivery of business value on- time and within budget

• Partner with Product Management, Development, Customer Care, and peers and colleagues in the PS organization to manage client expectations and provide seamless service from post-Sales, through implementation and into support

Methodology/Metrics:

• Apply and utilize PowerPlan’s implementation methodology. Refine and further develop the methodology, including tools, templates, examples, accelerators and programs around implementations, upgrades and other services.

• Monitor metrics to assess the success of the project, team and individuals. Financial Management:

• Maximize the team’s utilization, particularly billable realization.

• Responsible for maximizing revenue and margin for each project by properly positioning PS value

• Work with Finance to ensure timely and accurate invoicing of customer IPipeline, Inc. Exton, PA

Project Manager 3/2015 – 3/2018

Primary liaison between iPipeline and multiple concurrent customer projects. Responsible for providing quality customer implementations and achieving target profitability objectives. Oversee all project management activity by developing, managing and communicating detailed project plans to ensure that tasks are completed on time, within budget, and meet or exceed specifications.

• Client Partners included Mutual of Omaha (MOO), Sammons Financial Group, Southern Farm Bureau Life Insurance (SFB)

Core Functions:

• Ensure that projects remain on schedule, are delivered with high quality, great customer satisfaction and achievement of target profit goals.

• Utilize Agile development methodology and software (JIRA) to track project success.

• Develop and maintain project timelines and resources during length of project according to corporate plan.

• Identify potential problems and work to mitigate risks, facilitating change order procedures as needed.

• Establish continuous communication processes with project members and other departments to ensure that projects are completed in a timely and effective manner.

• Interface with customer and internal project resources to convey project issues and gain status.

• Maintain customer satisfaction with consistent communication with all external and internal project resources.

• Compile monthly invoicing reports and distribute to the associated customer.

• Build effective communication with the sales team regarding the status of the implementation and the overall satisfaction of the customer.

• Ensure a thorough and successful hand-off of projects to support, post implementation and acceptance.

• Interface with Development Manager on project issues including timelines and resource allocations.

• Contribute to the success of the overall team outside of existing project responsibilities.

• Utilize tools to manage project activity: Jira, VersionOne, Salesforce, SharePoint, Projector, MS Office Suite.

Xerox State & Local Solutions, Inc., Philadelphia, PA Program Manager 4/2010 – 12/2014

Oversee technical, operational, and financial success for four State & Local government client programs with operating budgets totaling $20M+. Plan, execute, and finalize system implementations. Maintain ongoing client consulting to improve business process and exceed revenue goals. Project Manager 6/2006 – 4/2010

Manage multiple State & Local government client programs, oversee software and hardware implementations and establish P&L responsibility for regional contracts. Provide analytical support to other managers and contracts across multiple regions. Govern customer implementation projects from kick-off through implementation. Business Analyst 5/2005 –6/2006

Analytical support to project managers for contracts managed in the Philadelphia region, established daily contact with clients to anticipate ongoing needs and concerns to better predict resource requirements. Education & Professional Development

Master of Science, Information Systems, Drexel University. Bachelor of Science, Management Information Systems, Neumann University. Xerox Corporate Lean Six Sigma – Green Belt manager training program. Xerox Corporate Manager Training – Project Management, Fiscal Responsibility, Cost Optimization Improvement. Daily Agile - Certified ScrumMaster

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