Kimberly Bailey

Elizabethtown, KY *****

adx3s5@r.postjobfree.com

+1-270-***-****

Authorized to work in the US for any employer

Work Experience

Dispatcher

Doug's Towing & Recovery - Elizabethtown, KY

February 2022 to Present

12 hour shifts

I answer the phones. And take down all the needed information. So I can get a driver dispatched. AAA calls, service calls, simple tows, police tows, And I will do what I can to help you. I am familiar with AAA Roadside Assistance Provider dispatch console. I have to make tickets for each tow. Making sure to gather all needed information. Name

Phone number

Pick up address

Towed address

Vehicle

Reason for tow

Service calls

Driver

Phone number

Truck type and truck number

Trailer number/loaded or unloaded

What kind of freight

Company

Company Phone number

Who to talk to for payment

Pick up address

Towed address

What's wrong with the truck

Keep a Dispatch log when call.is dispatched,enroute,loaded, cleared. Detailed information. So overall I'm here to help your with towing experience. Attendant Care Associate

Horizon Home Health - Elizabethtown, KY

December 2021 to February 2022

I go into the home. And asist them with their daily needs. Rather it be laundry,grocery store, light house work. Prep and cook for them

Laundry(wash,dry,fold and put away)

Sweep

Mop

Take trash out

Clean bathroom

Assist with shower

Help with personal hygiene

Doctors appointments

Grocery shopping

Pay bills

Attendant Caregiver

Encore ADHC - Louisville, KY

August 2021 to December 2021

Depending on the person's needs. I travel to their (female,male) home. We go over what services they need. Set up a schedule that works.

Take to and from Dr's appointments.

Light house keeping

Laundry

Dishes

Assisting with shopping.

Clean up area that the person might of messed up. If they live with someone. Clean bathroom

Help with making any new appointments they might need to make. Assist, dressing,bathing, eating,.meal preparation. MEDICATION REMINDER..I don't give them their medicine. DDID Residential Assistant

Communicare - Elizabethtown, KY

October 2020 to June 2021

Took care of 3 disabled ladies. Really loved the job. I gave them there medicine,cooked, cleaned. Interacted with their behavioral specialist,case managers or family all in person or thru zoom. Took notes and logged them into the computer. Rather it be about their behavior, meds or concerns. And always reminded them how special they are. And they can do anything g they put their minds to. Residential Assistant

Communicare - Elizabethtown, KY

October 2020 to June 2021

I took care of 3 ladies. I assisted and helped them with daily living. Laundry,showers,change beds and so on. I cooked and gave them their daily medication. So here's a list of my duties

Daily medication

Showers (assisted when needed)

Laundry (washed,dried,and put away) pharmacological Change bed sheets (bed was remade.

Cooked lunch and dinner. And provided snacks in-between. Daily notes on any behavior changes.

Zoom meeting with their behavioral therapist .

Things I did that wasn't required.

Crafts

Educational activities worksheets, (based on their areas of meed.) Gave them each one on one time

To talk about whatever they wanted

Over all I treated them the way I'd want someone to treat my daughter. Residential Aide

Spectrum Care Academy - Elizabethtown, KY

February 2019 to September 2019

Work with troubled teen boys. Ages 8-14 years old. These young boys. Each boy required different care. Due to mental health,abuse,born that way

And at the end of the day. Someone to listen and shower they cared. Was what made them see. That all ppl arent alike. 12 hr shifts. Love working with them. Hopefully me just being myself. Will have a impact on them Call Center Representative

American Red Cross - Louisville, KY

October 2006 to November 2006

1 Reached out to donors by phone. Letting them know where the next blood drive was. And to make things flow smoothly. We scheduled appointments. And last bit not least. Thank them for their donations. And at the same time reminding them how important we need their donation. Education

Associate in Phlebotomy

Spencerian College-Louisville - Louisville, KY

June 2004 to June 2005

High school or equivalent in H.S diploma

Nelson County High School - Bardstown, KY

August 1992 to May 1996

Some college

Skills

• Customer Service (10+ years)

• Customer Care (10+ years)

• Call Center (1 year)

• CSR (10+ years)

• Customer Support

• Phlebotomy (5 years)

• Do have a valid drive's license (10+ years)

• Venipuncture

• Vital Signs (10+ years)

• Caregiving (10+ years)

• Medication Administration (1 year)

• EMR systems (1 year)

• Home care (3 years)

• Patient Care

• Meal Preparation (10+ years)

• Laundry

Certifications and Licenses

Phlebotomy

2004 to June 2004

Valid drive's license

CPR Certification

AED Certification

First Aid Certification

Driver's License

Additional Information

Graduated at the top of the class.

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