Customer Service Team Member
Resume:
Bionca Dee Edwards
Auburn, AL, 36830 *************@*****.***
Objective: To positively impact my community in the best field of work that assists me on my mission to do so.
Profile:
I am a very energetic person. I can contribute a very positive and motivating spirit to the atmosphere. I have the capability of separating personal feelings, emotions, and opinions from work-related task, thus making me a very valuable and necessary asset. I have been trusted with responsibilities that require both multitasking and working in a fast-paced environment. My passion has always been to work helping my community in every way possible. No matter what work environment I am placed in, I make it my priority to provide excellent customer/guest service. I strongly believe in smiling and greeting everyone I encounter. My deeply instilled family values provided me with a selfless, modest, and well-mannered personality.
Jobs:
East Alabama Health:
oOpelika, AL, 36801 December 2022-June 2023
Multi Care Technician
Prepare charts containing patient sensitive information for surgeries
Shave and scrub patients before surgery
Monitor blood pressure, blood sugar, pulse, and oxygen levels of patients.
Follow HIPPA Laws
Restock Perioperative department.
I am familiar with CERNER, ZETAFAX, and FORMFAST.
Bizilia’s Café:
oOpelika, AL, 36801 March, 2022-Decemer 2022
Barista, Customer Service Associate, dishwasher, Sandwich Artist, etc.
Synergy Homecare of East Alabama:
oOpelika/Auburn, AL February 2021-Present
•Caregiver/ Contract Sitter at EAH
•Transfer clients to restroom, assist with meal prep, housekeeping, dress/grooming, assist with hygiene, etc.
•Supervise and monitor patients, assist with turning, feeding, and companionship of patients, etc.
Milestones Learning Center/Big Blue Marble Academy:
oAuburn, AL October 2020-January 2021
•Assistant Teacher
•Teach students, interact with kids, create lesson plans, clean classrooms, etc.
Growing Room:
oAuburn, AL January 2020-February 2020
•Teacher Assistant
•Teach students, interact with kids, create lesson plans, clean classrooms, etc.
Auburn City Schools:
oEast Sanford August 2019-January 2020
•National Food Safety Worker
•Lay breakfast, pan foods, wash dishes, sweep, mop, cook, stock, etc.
Opelika City Schools:
oCarver Primary October 2018-May 2019
•Meat cook, National Food Safety worker
•Stock, wash dishes, sweep, mop, take out trash, etc.
Chicken Salad Chick
o Auburn, AL 36830 May 2017- October 2018
Sandwich expert, prep worker, dish washer, expo team member.
Tutor
o Assist students with homework
Auburn, AL Fall 2016-present
Walmart Supercenter Store#: 0356
o Auburn, AL; April 8, 2013-January 10, 2017
Process cash transactions, provide excellent customer service, clean register, stock, zone, etc.
JCPenney; Colonial Village Mall;
o Auburn, AL; November 2015-December 2015
Support team, check dressing rooms, process transactions, clean registers, process returns, open and close tills, etc.
Geriatric Companion
o 2012-present
Accompanying on walks, provide a patient listening ear, encourage to eat, assist to restroom, clean living space, and provide love and encouragement, etc.
Intricate Cleaning Solutions;
o Auburn, Alabama; Spring 2009-present
Secretary/Receptionist
Sweep, mop, dust, wash dishes, trash disposal, etc.
Janitor
Bank Cleaner
Child Care Service Provider; Summer 2005-present
Education:
Auburn High School, Auburn, AL
GPA: 3.2
Graduated: May 23rd, 2013
Phlebotomy training
BLS Certification is current
Paraprofessional Certification: May 2019
First Aid, CPR, & BLS certification: July 2021
Activities:
Tiger TV; 2012
Future Business Leaders of America; 2009
Drug Independence Program; 2005-present
Community Service:
Missionary work; 2000-present o Kingdom Hall of Jehovah’s Witnesses
Teenage Volunteer Program o East Alabama Medical Center; Fall 2011
Other Interests:
Working with kids
Community Service
Worshipping God
Good Fellowship
Helping others
Reading
References:
Krystle Jones
Relationship: Work Friend
Known: 20+ years
334-***-**** ***.***@*****.***
Colleen Gilpatrick
Relationship: Professional Reference
*********@*******.***
Kimberly Benford
Relationship: Professional Reference
********.*******@****.***
Pamela Spinks
Relationship: Former Trainer
***.******@****.***
Contact this candidate