C H E’ M. S M I T H

** ******** ****** *** *****, Newark, NJ 07106 * 347-***-****

adx3qh@r.postjobfree.com

PROFESSIONAL SUMMARY AND OBJECTIVE

Energetic, dedicated, fast learner who adapts well to job changes and responsibilities. Looking to learn and grow with a new company.

EXPERIENCE

CUCS, Brooklyn NY

Per diem case Manager 6/2017 - PRESENT

Work in tandem with scheduled per diem Social Worker to provide a wide range of clinical services to tenants, including but not limited to: Wellness outreach to tenants, supportive counseling, facilitating organized activities, crisis intervention, risk assessments, assistance with self administration of medications, community escorts, and coordination with hospitals/collateral providers.

The Per Diem Case Manager usually works two weekends a month on Saturday and Sunday’s mornings 12am-8am, 8am-4pm, evenings 4pm-12am

SCO FAMILY OF SERVICES, Brooklyn, NY

Program Manager 6/2010 - PRESENT

• Responsible for providing quality care, maintaining staff/child relations and daily/weekly routines enriching activity programming and peer group dynamics.

• Supports, enhances and promotes quality casework with child and family, educational services, health services, vocational/independent living activities and clinical intervention.

• Promotes family to family concept functioning as mentor to birth parents strengthening youth and family relationships.

• Utilizes resources of community organizations in which SCO Family of Services has affiliation agreements with to enrich youth care program.

• Assures good housekeeping practices, generally safe environments and fire protection system.

• Responsible for adequate furnishings, timely repairs, maintenance and assures culturally relevant decorum in facility.

• Organize, structure and chairs weekly team meetings in facility.

• Supervises Senior Direct Care Worker and oversees the supervision of assigned Child Care Workers.

• Participates in the recruitment and selection of Child Care staff as well as provide meaningful training opportunities.

Senior Direct Care Worker (Assistant Manager) 6/2006 – 6/2010

• Provided quality care aiding in the mental, emotional and psychological development of youth in congregate living.

• Responsible for overseeing youth daily care, cleanliness of living units, daily log entries, bed census, data collection on behavior plans and school communication books.

• Supported, trained, orientated, mentored and supervised staff along with Program Manager.

• Developed and executed therapeutically oriented activities based on the needs of individual residents as well as group needs.

• Implemented recreational activities to make leisure time a positive and rewarding experience for youth.

• Motivate, guide and support each resident working towards achieving their goals.

• Promoted independent behavior, in keeping with treatment recommendations and guidelines.

MCBURNEY YMCA, New York, NY

Membership Sales Representative 12/97 – 6/2007

• Created new accounts, data entry, billing and maintained membership database

• Designed flyers and various promotional artwork for Teen & Youth programs

• Provided information to members regarding programs and changes in schedules

• Organized scholarship program for tuition assisted members

• Served as Head counselor at summer teen camp

• Implemented Child Watch program for infants and toddlers

• Participated in special events such as fundraising and program development projects

CERTIFICATIONS & TRAININGS

• Therapeutic Crisis Intervention Training

• First Aid CPR AED

• Anger Management

• Managing Difficult Behaviors

• Adolescent Suicide

• LGBTQ Educational Training (Lesbian-Gay-Bi-sexual-Transgender-Questioning)

PROFESSIONAL STRENGTHS

• Computer skills great with internet research and utilizing software such as Ms Word, Excel, Out Look, PowerPoint and Publisher

• Highly customer service oriented with great attention to detail

• Self-starter who takes responsibility for implementing a project to achieve goals and meet deadlines

• Flexible and team oriented with ability to prioritize and multi-task

• Oral and written communication skills

• Productive quick learner able to adapt to any environment

EDUCATION

DEWITT CLINTON High School Bronx, NY

Diploma: 6/92

Reference will be furnished upon request

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