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Salesforce Crm Sales Representative

Location:
Visakhapatnam, Andhra Pradesh, India
Posted:
July 05, 2023

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Resume:

RESUME

Veera Manikanta Pasupuleti

Email Id: adx3pg@r.postjobfree.com

Contact No: +91-960*******

PROFESSIONAL SUMMARY:

Having 3.3 Years of experience Manual & Automation testing in Logistics Domain.

Having Knowledge in API testing by using Postman.

Experience in Windows based and Web based applications.

Expertise in using Test Management Tool like JIRA, Version one.

Good knowledge and understanding of Salesforce CRM Configurations related to Permission sets/Roles and Profiles/Validation rules.

Hands on experience on Python.

Hands on experience in Selenium ( Web driver) along with PyTest Frame work

Converting Manual test cases in to automation selenium scripts.

Involved in agile process, Daily scrum meetings, retrospective meeting, sprint planning.

Well Versed with Software Testing Life cycle and primarily involved in understanding and analyzing Business Requirements, Designing Test Cases, Test Results, Test Reports, Test Data and Test Execution.

Extensive experience in Black Box Testing, System testing and Regression testing.

Thorough hands-on experience with all the levels of testing including Smoke, Sanity, Black Box, Usability, Functional, Integration, Regression, Re-testing, Compatibility, User Acceptance testing.

Participate in Scrum meeting to discuss about project progress report every day. Handled defect log using defect management tool such as JIRA and prepared daily test status reports.

Knowledge on Preparation of Test Plan & Requirements Traceability Matrix.

Strong experience in Defect Life Cycle in QA.

PROFESSIONAL EXPERIENCE:

Worked as Software Test engineer in OPULENCE TECHNOSOFT PVT LTD from

Feb 2020 to April 2023.

EDUCATIONAL QUALIFICTION:

S.NO

COURSE

NAME & PLACE OF INSTITUTION

PASSING YEAR

CGPA/PERCENTAGE

1

MCA

GIET, Rajahmundry

2021

7.4

2

BSC (M.C.CS)

Alluri bapineedu and Pendyala rangarao degree college, Kovvur

2019

7.14

3

INTERMEDIATE

(M.P.C)

Narayana junior college, Kovvur

2016

8.49

4

SSC

SMVGK ZPH School, Malakapalli

2014

8.0

Technical Skills:

•Operating Systems : Windows.

•Domain Knowledge : Logistics, Salesforce CRM

•Version Control : Git Hub.

•IDE s :PyCharm

•Key Skills : Salesforce CRM, Manual & Automation Testing,

Selenium, WebDriver, Python, Pytest FW..

•Project Management tool : Jira, Version one.

Project Profile and Assignments:

Project :1

FEDEX

Client

FEDEX Logistics group

Period

March 2020 to Apr 2023

Environment

Salesforce CRM, JAVA, HTML

Tools

Version one, Salesforce, Manual & Automation Testing

Project Description:

FEDEX Customer Sales representative application is a web based application by using Salesforce CRM . Where we provide service to CSR like to create different types of cases where cases are nothing but complaints received from customers at the time delivery of there products. It provide different service to CSR to create case, update case,Add escalation to the tasks to resolve the ongoing issue raised from customers in form of cases, Add SLA to cases to resolve issues on in-time. Where CSR can close case the case after the complication and having access to reopen the case on necessary conditions.

Responsibilities :

Understanding Software Requirements.

Designing and developing test cases based on functional and non-functional requirements, ensuring proper coverage of all CRM features and functionalities.

Integration Testing: Collaborating with other teams or third-party systems to verify the integration points between Salesforce CRM and other applications or services.

Collecting Test Data and Creating Test Batches and Executing Test Cases

Performing manual and automated tests to validate the functionality, usability, and performance of the Salesforce CRM system.

Reporting Defects and Tracking Defects and Collect Test Metrics

Deriving Test Automation Scenarios

Understand the existing frame work and converting regression suite test cases in to automation test script using Selenium web driver.

Automated functional test cases using selenium webdriver, Pytest.

Reporting Defects through the JIRA

Tracking Defects status

Selecting Tests for Regression Testing

Attended daily standup calls and retrospective meeting

Modifying Tests and Final Regression Testing.

Declaration:

I hereby declare that above said all information is true and best of knowledge.

Place: Chennai

Date: 26/06/2023

Name: Veera Pasupuleti



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