Customer Service Data Entry

ANDREA ZACHARY

P.O. Box **, Poplar Grove, Arkansas 72374 · 870-***-****

***************@*****.***

I am seeking a position with a company that allows room for growth and expansion. I am a dependable, reliable, and a quick learner. I have customer service in different areas. I am diverse and coachable. EXPERIENCE

01/2022-PRESENT

Outpatient Registration Clerk, Helena Regional Medical Center Greet and pre-screen patients, verify Medical insurance, obtain authorizations for services from insurance companies, doctors offices, etc, obtain and verify medical referrals, register patients for outpatient services, enter services and CPT codes, clerical duties as needed 06/2021-04/2022

ENUMERATOR, U.S. DEPARTMENT OF CENSUS

Gather household data while interviewing United states citizens, completed forms, including mileage reports and verified timesheets 11/2011-06/2021

STORE MANAGER, GPM INVESTMENTS

Provided customer service, handled overall store operations, handled monetary transactions including but not limited to: verifying and filling ATM and safe, making deposits, balancing money; completed reports; data entry; verifying reports and A/P and A/R; recruit, hire, and train employees; administer drug testing; conduct and verify inventory; process work orders; performed general office duties; cashier as needed 09/2007-12/2010

LEAD CASHIER, ARKANSAS WIC SHOP

Handled monetary transactions, maintained store and inventory, trained employees, provided customer service, stocked, oversaw daily operations including opening and closing, and completed reports 08/2000-07/2005

CLERICAL ASSISTANT, ARKANSAS DEPARTMENT OF

WORKFORCE

Greeted clients, prescreened clients to determine program eligibility, performed clerical and general office duties, completed reports, verified documents

EDUCATION

10/2021-12/2021

Medical Assistant certificate, R & L School

01/2004 -08/2009

BACHELORS OF SOCIAL SCIENCE, LIBERTY UNIVERSITY

9/2000-12/2000

BEHAVORIAL HEALTH, PHILLIPS COUNTY COMMUNITY COLLEGE OF THE U OF A 08/1992-05/1996

DIPLOMA, LEE HIGH SCHOOL

SKILLS

● Detailed-oriented

● Written and verbal communication

● Issue resolution

● Cheerful and energetic

● Loss prevention

● Team leadership

● MS Office proficient

● Organized

● Basic clerical knowledge

● Inventory control

● Strong Communication skills

● Employee scheduling

● Analytical

● Cash handling

● Excellent multi-tasker

● List one of your strengths

● Flexible and dependable

● Time management

● Banking and financial background

● Self-starter

● Team player

2

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