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Customer Service Sales Associate

Location:
Reno, NV
Posted:
July 05, 2023

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Resume:

KADY CARMAZZI

**** ****** **** *****, *** Valley, NV 89433 775-***-**** adx3ky@r.postjobfree.com

PROFESSIONAL PROFILE

Customer service oriented professional with strong leadership skills; facilitates efficient workflows and communicates effectively with co-workers, patients, and staff. Follows policies, procedures, and guidelines to assure consistent quality. Maintains and ensures patient privacy and confidentiality.

Well organized and experienced with Microsoft Word and Office Suite.

Proficient in Medisoft software.

Receives payments and records receipts for service.

Able to obtain and process information with initiative and action.

Brings finely tuned attention to detail and commitment to quality to all assigned tasks.

KEY QUALIFICATIONS

Practice Structure Leadership & Management Medical Terminology

Interpersonal Professional Communications Business Office Operations Medical Office Procedures HIPAA Compliance Anatomy & Physiology

Human Resource Management Organizational Improvements

Electronic Medical Records EMR / EHR Practice Management Software Greenway PrimeSUITE

Healthcare Computer Information Systems Medical Practice Management Systems

Accounting, Payroll, and Banking Systems Healthcare Law

Insurance Billing Procedures Healthcare Claim Cycle Insurance Verification

Maintaining Prescription Line Appointment Scheduling Charting Filing Processing Co-Payments

EDUCATION

Ultimate Medical Academy

Associate in Science Degree – Healthcare Management, 2015

Key skills acquired through extensive training:

Organize and assign office duties to ensure efficient operations.

Assist in the management of facility personnel, finances, operations, and admissions.

Plan, direct, and coordinate medical and health services to improve the quality of healthcare.

Implement procedures for coding and claims processing, patient admittance, and medical records management.

Enhanced knowledge base included: Research and Writing Skills, Analyzing and Solving Issues, Business Communications, Accounting for Managers, Biology, and Sociology.

MEDICAL WORK EXPERIENCE

VA Medical Center – Reno, NV 2007 – 2008

Office Clerk

Managed front desk activities including scheduling appointments, generating estimates, collecting payments, and communicating with clients.

Handled daily accounting procedures.

Acted as liaison between medical staff, clients, and vendors.

Experienced and competent in all standard office administrative functions as well as basic accounting procedures.

Lori’s Gifts - Reno, NV 2018 - 2020

Sales Associate

●Help customers find items that they are looking for.

●Inform customers of specials or deals that are current.

●Rent out, clean, and update the computer system of breast pump rentals.

●Clean and stock sale floor.

●Run computer and cash register.

Saint Mary’s Reginal Medical Center – Reno, NV 08/2021- 11/2022

Patient Account Registrar

●Take patient copies.

●Verify patient insurance.

●Update patient information in computer system.

●Schedule patient appointments.



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