SHAILANIE O. SANTOS

Cristobal Street Sampaloc Manila

099*-*******

adx3kq@r.postjobfree.com

OBJECTIVE:

I want to build a career in a growing organization where I can get the opportunities to prove my abilities by accepting challenges, fulfilling the organizational goal and climb the career ladder through continuous learning and commitment.

EDUCATIONAL BACKGROUND:

Tertiary: 2015-2019 Polytechnic University of the Philippines Sta. Mesa, Manila

Secondary: 2011-2015 Gen. Emilio Aguinaldo National High School Imus, Cavite

Primary: 2005-2011 Sta. Ignacia North Central Elementary School Sta. Ignacia, Tarlac

WORK EXPERIENCE:

2023 JANUARY – PRESENT Right of Way Engineer

China Communications Services Philippines Corporation PTO NCR Area

DITO Telecommunity Project

Right of Way Engineer’s Responsibilities:

Conducts right of way activities like land negotiations/acquisitions, research of property, analysis of land titles and rights acquisition.

Supports completion of right of way claims, property damage settlements and other claims associated with the project.

Coordinate with the transmission line contractors and subcontractors, maintenance team on the location and design of the transmission line.

Helps the Land Specialist and Compliance Manager in implementing policies and procedures governing the acquisition of land and land rights.

Prepares, reviews land and right-of-way related cost estimates associated with land and right-of-way acquisition.

Ensures acquisition of permits necessary for right of way acquisition.

Prepares land and right of way related agreements, deeds, permits and licenses.

Coordinates with other government agencies for the implementation of right of way activities.

Resolves landowner complaints,inquiries, and damage claims.

Conducts weekly or bi-weekly meetings with Lands Specialist and/or Compliance Manager to monitor progress of right of way activities.

Provide weekly update report to TL / department on issues concerning right of way acquisition.

Ensures that costs associated with negotiations are within budget to maintain department and project expectations.

Supports the Lands Specialist and/or Compliance Manager when handling diverse and complex negotiations with land owners

(or their assignees) for the acquisition of land/land rights relative to the construction of transmission facilities. 2020 AUGUST – 2023 JANUARY Site Acquisition/ROW Supervisor FIBERHOME PHILS., INC

PTO NCR Area

DITO Telecommunity Project

Right of Way & Site Acquisition Supervisor’s Responsibilities:

Responsible for overseeing the entire Site Acquisition and Right of Way project phase of Site Development, including all land management, lease negotiations and coordination, legal review, and zoning, permitting and approval functions.

Obtain the customer's requirements for ROW and RTA management and lead in organizing the internal regulations on ROW and RTA management.

Lead in formulating the ROW and RTA acquisition process and key monitoring point.

Ensures that projects are completed on time, Permit costs are within budget and accepted quality metrics.

Participates in project review and status meetings, and communicates project status.

Utilizes approved forms and project management methodologies to ensure maximum project effectiveness.

ROW Supervisor monitor and track the progress of subcon to secure the right of way permits for the installation of poles/excavation permits

Negotiation skills and strategy that is applicable in applying and negotiation with barangay, LGU and DPWH and other agencies for the release of construction permits.

Building relationship skills with the adjacent lot owners to allow subcon to install poles within their property.

Preparing daily progress report and manage the deployment of subcon.

Computer literacy especially in windows, excel and word. 2019 MAY 30 - 2020 AUGUST Site Acquisition Team Leader FIBERHOME PHILS., INC

XCC Fibirization GMM Area

PLDT Project

Site Acquisition Team Leader’s Responsibilities:

To be responsible for fulfilling the site acquisition tasks and to achieve the project objectives on the given time frame.

To be fully responsible for the project site acquisition as a representative/ intermediary of the company and a coordinator between the company and client in the project site acquisition phase including coordination with internal and external field operations from end to end.

To coordinate, supervise and manage subcontractors including site acquisition and permitting to ensure project objectives are achieved.

To ensure daily reports are furnished on a daily basis via text or e-mail.

To be main interface to solve site acquisition and permitting problems and issues during the implementation and any additional instructions from the PM

To be responsible for fulfilling the site acquisition tasks assign by the SAQ-Head/PM, and help the SAQ-Head/PM achieve the project objectives on the given time frame.

To be fully responsible for the Project Site Acquisition as a representative/ intermediary of the company and a coordinator between the company and client in the project site acquisition phase including coordination with internal and external field operations from end to end.

To coordinate, supervise and manage subcontractors including site acquisition and permitting management, perform end to end site acquisition and permitting to ensure project objectives are achieved.

To ensure daily reports are furnished on a daily basis via text or email.

The be main interface to solve site acquisition and permitting problems and issues during the implementation and any additional instructions from the SAQ-Head/PM

Computer literacy especially in windows, excel and word 2018 MAY SPI CRM

CUSTOMERSERVICEREPRESENTATIVE

SEASONAL ACCOUNT

2017 APRIL SPI CRM

CUSTOMERSERVICEREPRESENTATIVE

SEASONAL ACCOUNT

Customer Service Representative Responsibilities:

Maintaining a positive, empathetic, and professional attitude toward customers at all times.

Responding promptly to customer inquiries.

Communicating with customers through various channels.

Acknowledging and resolving customer complaints.

Knowing our products inside and out so that you can answer questions.

Processing orders, forms, applications, and requests.

Keeping records of customer interactions, transactions, comments, and complaints.

Providing feedback on the efficiency of the customer service process.

Ensure customer satisfaction and provide professional customer support. ACADEMIC AFFILIATIONS/ACHIEVEMENTS:

Dean’s Lister, Polytechnic University of the Philippines (2017-2018) Dean’s Lister, Polytechnic University of the Philippines (2018-2019)

President’s Lister, Polytechnic University of the Philippines (2015-2016) SEMINAR AND WORKSHOPS ATTENDED:

PMP CERTIFICATION SEMINAR

PMP Training Course

March 2022

GROWING UP: APersonality Development Seminar

Claro M. Recto Hall

Guild of English Majors and umbrella clubs

September 14, 2016

Academic Lecture (Argentina-Phlippines in the 19th and 20th century) College of Arts and Letters, Multimedia Center

November 24, 2017

EXPLORING ENGLISH: Lectures on Language and Literature Claro M. Recto Hall

Guild of English Majors and umbrella clubs

November 17, 2016

PERSONAL INFORMATION:

Age : 24 years old

Date of Birth : July 28, 1998

Place of Birth : Imus, Cavite

Gender : Female

Civil Status : Single

Citizenship : Filipino

Religion : Roman Catholic

REFERENCES:

LENG MINGLEI

XCC FIBRIZATION PROJECT

PROJECT MANAGER

FIBERHOME

MAKATI CITY, 096*-***-****

JAMES QI

XCC FIBRIZATION PROJECT

PROJECT MANAGER

FIBERHOME

MAKATI CITY, 096*-***-****

REYNOLDS ORIGENES

XCC FIBRIZATION PROJECT

PROJECT MANAGER

CAINTA CITY, 092*-***-***

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