Margie Brendez

(C) 252-***-****

Farmville, NC 27828

adx3jm@r.postjobfree.com

SUMMARY OF QUALIFICATIONS

Dedicated professional with over 20 years of proven experience in driving efficiency and excellence throughout organizational functions in on-site and remote settings. Maintains effective flow of communication between teams and senior leaders, while focusing on continuous improvement to project management, internal systems, and team productivity. Passionate about enhancing the customer experience. KEY COMPETENCIES

* Interpersonal * Team Management * Budgeting & Scheduling * Staff Development

* Organizational * Vendor Management * Team Oriented Leader * Account Receivables

* Self-Directed * Customer Service * Customer Experience * Problem Resolution PROFESSIONAL EXPERIENCE

BB1 Logistics Inc. – Windsor, North Carolina

Administrative Manager Mar 2006 – Current

• Drafted and implemented templates for office communications including letters, memorandum, emails and letterhead. Improved existing documents by reviewing for accuracy and eliminating errors.

• Coordinates travel accommodations for staff and visitors including agendas, transportation and lodging.

• Acts as the primary contact for questions, issues, or resolutions. Escalate complaints as required to high level management to expedite customer resolution and satisfaction.

• Responsible for organization of documentation needed for filing of yearly business taxes. File quarterly state and federal taxes on behalf of the company. Piggly Wiggly – Grifton, NC

Receiving Associate Nov 2003 – Mar 2006

• Organized vendor representatives to resolve damaged shipments and item shortages in support of company interests and financial targets.

• Managed all correspondence with carrier representatives to provide instructions and arrange shipment and delivery of orders.

• Analyzed shipping orders and invoices; ensured contents received were accurate. Highlight, address, and resolve order discrepancies as necessary.

• Boosted inventory and recordkeeping accuracy by conducting thorough inspections and comparing shipment contents with documentation.

EDUCATION

Lenoir Community College, Kinston, NC 2021

Certificate; Pharmacy Technician

Tri-County Vocational School, Nelsonville, OH 1994 Certificate; Office Assistant