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Production Support Sap Abap

Location:
Hyderabad, Telangana, India
Posted:
July 04, 2023

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Resume:

Suseela Sarode Mobile: 959-***-**** / 949******* ABAP on Hana Certified Email : adx3he@r.postjobfree.com

Objective:

To explore my knowledge in SAP techno functional aspect expanding skills in SAP business process to get challenging role in an organization.

Organization details:

Capgemini – Jan2022-Till Date

Genpact – Sep 2020 – Jan 2022

Career Break – Jan 2018 – Aug 2020 - 2.8Y

CBSI India Pvt Ltd – ABB Client, Apr 2017 – Dec 2017

IBM India Pvt Ltd, Nov 2014 – Mar 2017

Tata Technologies Ltd, Oct 2011 - Nov 2014

Infosys Technologies, Sep 2008- Sep 2011

Professional summary:

10 + Years of exposure to SAP – ERP

Certified L1 Architect, ABAP on HANA 2.0

NTA-NET Qualified Assistant professor in Management subject - Dec-2019

Industry / Domain Experience

- ERP Platform SAP R/3, SAP -Auto, Oil & Gas, Health Care, Banking & Finance, Pharmaceuticals & Logistics, Retail, Aerospace, Electronic Manufacturing. etc

Type of Projects handled

- Implementation, Support, Production support, Rollout, Template, Enhancement/Modification and Upgrade Projects.

SAP modules involved on - Concepts of SAP- ABAP/4, SD, MM, FI-CO, PP, QM.

ABAP Expertise:

DDIC, Hana DDIC

Report Programming

Module pool programming

Function modules, BAPI

Scripts, Smart forms, Adobe

SAP Enhancements

BDC, LSMW, ALE and IDOC

ABAP Objects

SAP EDM Documentation

SAP REST APIs, OData

SAP Workflows

CDS, AMDP, Adv SQL

Ticketing Tools used:

Service now

Remedy tool

Connect now

Solman

Academic Qualification: Completed Live project from Tata Technologies Ltd for MBA Course

M.B.A (Specialization in HR) from S.K university in 2012

B.SC (Bachelor of Science in Computer Science) from S.K University in 2008

Intermediate (Std. XII) from A.P State Board in 2005

S.S.C (Std .X) from A.P State Board in 2003

Activities:

Certified in German A1 level intercultural course from Goethe Institute with 81%

Certified in written skills and career management from2 Harvard Business Publishing

Completed various trainings from SIEMENS HIT track learning

Submitted knowledge asset in SAP Technical forum

Project Details:

Client : Discount Tires – US

Scope : OMS support

Duration : Jan2022 – Till date

Project Description: Discount Tires company Order management

To Support the OTC functions of the company recently implemented Order management which involves various MuleSoft, Salesforce API’s to fetch and process data using the OData concepts, need to support Fiori apps for various functionalities to enhance and support existing frontend apps.

Also playing a team lead role handling 5 offshore responsible for the delivery of the jira stories, tickets assignment, closely monitoring production issues.

Client : GE Gas Power – Gas Power Industry

Scope : Repaires and support

Duration : Sep2020 – Till date

Project Description: GE PowerMax – Repairs Development and support handling

As a backup for support lead involved in, ABAP work allocation, monitoring, process adherence, team handling, mentoring, supporting and representing on escalated items for the resolutions, to coordinate with other teams and direct reporting to GE clients on estimation of new task

SAP MRS integration for GE repairs demand creation in SAP through service central and web method / BSP service call and integration and connectivity between Non SAP to SAP call in using remote BAPI FM’s

SOLMAN and Service now integration project using SAP REST API Methods and JSON to ABAP conversion, by fetching data from AKANA and creating tickets in SOLMAN

GESAT to Kronos integration project in PP using IDOC to send production order details and create time tickets in SAP, developed Production order adobe form for hours vouchering

Worked on various ABAP proxy interfaces enhancement for project scope using Bapi FMs

Client : ABB India Ltd - Electronic industry

Scope : Production Support

Duration : Apr 17 – Nov17

Project Description: ABB India Ltd – REMSEC Project – Major changes team

Directly coordinating with business users and client personals at the client place.

Major work on service calls raised by users on SD, MM, FICO..etc applications

Provide support and modification to the existing business applications and creating new reports to ease transactions.

Worked on reports using ALV classes and object models for multiple events handling and interactive data display technique

Concepts like persistent service used for CRUD operation on tables, following the design pattern approaches like singleton, factory design patterns

Extensively used oops concepts like data visibility inheritance and handling standard and custom events and exceptions etc.

Dynamic pricing reports, Sales order level adjustment to Controlling reports etc

BDC to upload master data like F-28,FBD1, Recurring GL

Client : IBM - Aerospace Industry

Scope : Production Support

Duration : Nov 16 – Mar 2017

Project Description: Bombardier Aerospace

SAP ABAP. Single Point of contact for the SAP - ABAP in the modules like FI & SD etc.

The major work FI, support, development, and handling incidents, problem tickets an RFC

Supporting functional consultants in Initial analysis, requirement gathering and configuration phase

Involved in creating design document, development, testing document and Review of

Hands on experience on DMEE-SEPA - Concepts modifying DMEE file tree, enhancing for some company codes, and creating function modules as per requirement

Have been handled P1 and P2 tickets and resolved being adherence to SLA & KPI process.

Worked very closely with clients, end users and businesspersons in approaching for solving their tickets, initial analysis, suggestions on avoiding repeated issues.

Helped to make users understand better on the solution we provide.

Client : IBM - Pharmaceuticals Organisation

Scope : Support

Duration : June 2015 - Oct 2016

Project Description: A Nelson & Co Limited

SAP ABAP. Single Point of contact for the SAP - ABAP for modules like FI, MM, PP, SD etc.

Hands on experience on DMEE SAP-SEPA - Concepts modifying field using user exit, implemented different OSS notes to resolve production upgrade issues.

Have been handled P1 and P2 tickets and resolved being adherence to SLA process.

Worked very closely with client and got many appreciations from Nelsons users.

Helped to make users understand better on the solution we provide.

Project Description: Aesica Pharmaceuticals Limited

Single point of contact for SAP-ABAP for all the modules like SD, MM, PP, FI, QM etc

Worked extensively on side car approach like ADBC, Secondary database connection to access data from the Side Car HANA system to the existing ECC System.

Preparing, reviewing the technical design for the developments to ensure feasibility and compliance to overall architectural principles

Worked on various complex reports design and developments using oops concept

Client : IBM - Banking Domain

Scope : Production Support

Duration : Dec 2014 – May 2015

Project Description: UBS - is a SWISS Bank Project Banking industry domain

SAP R/3 support is needed for various SAP (FICO) & Non-SAP business applications. Also, supports any finance related activity issues along with new requirement will be considered.

Understand end user needs and expectations to provide accurate and feasible support Responsible to handle tickets in Service now tool

Client : TTL – Gateway Project

Scope : Development

Duration : Dec 2013 – Sep-2014

Responsibilities:

Responsible for the entire ABAP development and review

Accountable to manager to the ABAP work distribution to team

Involved in developing medium to complex ABAP object and workflow and webdynpro designing

Client : TCS – Health Care Industry

Scope : Enhancement

Duration : Nov 2011 – Nov-2013

Siemens Medical Solutions, Inc. (Siemens) is a complete healthcare industry and is renowned for its innovative products, services, and one-stop solutions.

Responsibilities:

The scope of the project is to provide the Functional, technical development and support to various modules of Functionality to support Siemens Business Requirements. Project Scope involves

Enhancement activities include estimation of work, Configuration, Development, and Testing.

Providing project and process specific Guidance to new team members

Have completed various trainings from SIEMENS HIT track learning

Have received appreciation mails for the performance tuning of reports

Active participation in the client meetings and client trainings

The SAP documentation process was maintained electronically using EDM process

Create MTA Report to help management with actual utilization for particular WR/CR

Received appreciation mails for the Performance improvements for the Z reports utilized by the business users

Client : Infosys – Automotive Project

Scope : Upgrade

Duration : Feb 2010 to Sep 2010

Project Description: Daimlers South East Asia Pacific Pvt. Ltd, Daimler Chrysler implemented SAP R/3 named wholesale template to manage its wholesale operations in Asia Pacific (APAC) region. The template has been customized and rolled out across APAC regions.

Responsibilities:

Involved in different phases upgrading system from SAP R/3 4.6 to ECC6.0

Dual maintenance activities during upgrade of the systems

Worked in Unicode check, SPAU and SPDD check for the programs

Modification to standard t-codes adding Z fields to Sales, customer Transactions

Client : Infosys – Automotive Project

Scope : Support & Rollout

Duration : Dec 2010 to Jun 2010

Project Description: Daimlers South East Asia Pacific Pvt. Ltd

Responsibilities:

Focus on areas of utilization, lower defect delivery rate, higher levels of peer review effectiveness

Involved in effort estimation, technical design, unit test documents business requirement.

VMS actions creation and for DC China and MBSA business using dialogue programming tool

Created various adding various methods and function modules for VMS actions

Created microdot interface for South Africa market to install on vehicle units

Developed ALV grid report for Canada market to sent alert mail to the first level users in case of purchase order failure

Worked on Dealer front end portal web-based portal for DC business users

Developed report to create an Idoc using reference Idoc

Developed interactive report using ABAP objects

Client : Infosys – Oil & Gas

Scope : Support

Duration : Sep 2010 – Nov 2010

Project Description: Air Liquide Opera, Air Liquid is world leader in industrial and medical gases with approx 13 billion Euro of annual revenue. This project is for support and maintenance service for Air Liquid SAP OPERA environment.

Responsibilities:

Worked on Service center tool incident handling tool

Analyzing and solving incident based on the severity and priority of the incident

Worked on error in PR workflow not getting triggered, Idoc not updating contract

Scripts not calculating total correctly, layout and design issues for script

Tickets on Idoc FM’s not updating segment values, data upload issues and BAPI

Help functional consultants to understand the problem and provide solution for issue

To find out the root cause of the incident using debug tool

Client : Infosys – Oil & Gas

Scope : Implémentation

Duration : June 2010 – Aug 2010

Project Description: Air Liquid Electronics- It handles mainly the electronics business of Air Liquid. This Project implements the SAP R/3 to major plants of Air Liquid in Europe region.

Responsibilities:

Developed various ALV repots for sales tracking of business, search helps for input fields

Modified the developed Form to display the Dynamic Heading using Sap Scripts.

A new pricing routine has been created in VOFM to calculate ZZAE condition value

Involved in basic LSMW recording requirement related to master data

Bug fixes and regression testing during UAT and detailed documentation

Client : Infosys – Automotive Project

Scope : Rollout

Duration : Mar 2009 – May 2010

Project Description: Daimler Chrysler Common Finance and controlling.

Daimler Chrysler implemented SAP R/3 to manage its Finance and Controlling operations in Europe region named first plus template. This template has been customized and rolled out across various Europe regions.

Responsibilities:

Creation of Z-tables, Structures, search help for other Data Dictionary Objects

Developed ALV Filter reports and modularization objects, enhancement to SAP T-codes

Developed Function module for small buy and special buy process for MB Belux

Modified various layouts to as per customer request using SAP Script MB Romania

Developed SABA Form using Smart forms in SD module for MB UK

BDC program using call transaction method for over payment calculation

Complete Technical documentation for the MB Romania rollout objects

Played a role as a configuration controller for project auditing purpose

Personal Information:

Data-of-Birth : 13-01-1988

Address : 2nd HBR Layout, Nagawara, Bangalore, 560045.

Passport Number : U3299658, valid till Nov 2030.



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