Joey Smith
Gunter,tx. *****
adx3gq@r.postjobfree.com
Authorized to work in the US for any employer
WORK EXPERIENCE:
National Government Services 3/28/2022-6/7/2023
Enrolling providers in PECOS and to report changes and updates to existing provider files.” Hodge Group Security 3/2022 6/2022
Xcel Energy 9/2021- 2/2022
Customer service
Amarillo, tx. 79109
Texas Department of Criminal justice:
corrections officer
Amarillo,tx
Customer Service Representative
Cigna Healthcare - 4516 N us Hwy 75, Denison Tx, 75020 903-***-**** April 23rd 2018 to November 20th 2019 Call Center call Claims, Benefits and Eligibility. High paced, Multiple applications and Quality Customer Service. Dental Call Insurance
Customer Service Representative
Kelly Services / Cigna Healthcare - 4516 N us Hwy 75, Denison Tx, 75020 903-***-**** September 4th 2017 to April 23rd 2018 Call Center call Claims, Benefits and Eligibility. High paced, Multiple applications and Quality Customer Service. Dental Call Insurance
Customer Service Representative
Alorica - 2703 N HWY 75, Sherman, TX 75090
903-***-**** - May 15th to June 21st 2017
Call center third party customer service, meeting KPI's, representing the company well, meeting and exceeding QA scores, punctuality
Respiratory Coordinator/Compliance
Angels of Care - 8015 S US 75, Sherman TX 75090
903-***-**** - February 2015 to April 2017
Patient care, maintained and tracked service equipment, maintained and kept count of medical inventory, kept track of company logs and data, created and coordinated schedules for patients and employees.
Medical Customer Service Representative
Cigna - 4616 S US 75, Sherman TX, 75090
800-***-**** - August 2010 to March 2012
First party medical PPO/OAP insurance customer service. Radiology Transport
Texoma Medical Center - 4600 S US HWY 75, Sherman TX 75090
903-***-**** - January 2010 to October 2010
Assiting technologists with exams, transporting patients, making patients feel comfortable. Accomplishments:
3 years working for radiology group of 30+ doctors Data Entry
FIling Medical Files
Patient Interaction
Phone skills
Skills:
Microsoft Office, (10+ years), Microsoft Word (10+ years), Microsoft Excel (10+ years), Microsoft Powerpoint (10 + years), Google Chrome ( 5+ years), Mozillla Firefox (5+ years), Gmail, Ymail, Outlook, Hotmail (10+ years),
Additional Talents:
Quick learner
Wide variety of knowledge
Speaks effectively
Listens attentively
Openly expresses ideas
Resolves differences
Provides feedback
WOrks well with others
Supportive
Cooperates
Self Confident
Creates ideas
Punctual
Multi tasks
Leads groups
Teaches/trains/instructs
Delegates responsibility
Enforces policies
Management experience