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Administrative Assistant Front Office

Location:
Oakland, CA
Posted:
July 04, 2023

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Resume:

Fredonia A. Thompson

fa_thompson@yahoo.

RESUME OBJERCTIVE

Results-driven Coordinator with 20+ years of experience in planning, communicating, and overseeing various programs and projects. Adept in maintaining records pertaining to policies and procedures, organizing activities and agendas. Seeking a position to support growth and development.

PROFESSIONAL EXPERIENCE

GRADUATE THEOLOGICAL UNION

Academic Programs Coordinator, November 1999 - June 2023

PRIMARY POSITION PURPOSES:

Managed the student academic program records from enrollment to completion. Coordinated the tracking of progress to electronic files in the SONIS system as well as paper academic files. Incorporated student assessment and tracking in TaskStream. Communicated regularly with faculty, students and staff to clarify processes and to provide information about expectations and scheduling for fulfilling requirements.

PRINCIPAL DUTIES AND RESPONSIBILITIES

Responsible for the overall tracking and successes of the Masters and Doctoral program’s milestones, the calendaring of written and oral examinations, and for ensuring that technology works in the examination room. Managed Certificate processing at the point of completion.

Monitored and managed the front office, resulting in it running smoothly.

Managed student’s questionnaires/surveys for ATS and SED.

Managed the Employee Handbook, Outside Reader, and Language Binders.

Managed the filing of student’s thesis and dissertation with ProQuest.

Managed the processing of TOEFL score requirements for incoming students.

Managed the Comprehensive and Dissertation Proposal Processes.

Administered the Graduation Certification Process and co-coordinated events.

Administered language examinations; and oversaw student registration.

Managed the Research Readiness Review reporting.

Managed the Dean’s Newsletter.

Scheduled Doctoral Council meetings.

Verified student’s requests for leave of absence, and part-time requests.

Verified extensions, changes in program, concentration, and advisors.

EDUCATION

2006 Associate in Arts, Business Administration 2009 Bachelors of Arts, Sociology and Women’s Studies

2012 Master of Science, Recreation and Tourism

References are available upon request

SKILLS

Administration

Office Management

Academic Advising

Interpersonal

Critical Thinking

Technical

Database Management

Decision Making

Time Management

Event Planning

RELEVANT SKILLS

SONIS system TaskStream

TOEFL iBT Score Reporting

Adobe Acrobat

Microsoft 365

Moodle

Outlook

PowerPoint

Zoom

(How many words can you type

Per minute?)

CERTIFICATES

Wisdom from World Religions

Managing Multiple Projects

The Administrative Assistant

Sexual Harassment Prevention



Contact this candidate