Administrative Assistant

Angela M. Smith

Lodi, CA 209-***-**** ***********@*****.***

Objective

Friendly and prompt Administrative Assistant with good hands in using phone, computer, and office equipment. Strong multitasking, communication, and interpersonal skills. Skills & Abilities

• Alpha/Numeric

Filing

• Typing /Data Entry

• Payroll

• Accounts

Receivable/Accounts

Payable

• CPT

• ICD-9

• Scheduling

• Credit/Check/Cash

handling

• General office duties

• Microsoft Office –

Excel

• Microsoft Office –

Word

• Mail sorting/handling

• Telephone etiquette

• Multi-line phones

• Office organization

• Administrative

support

Experience

Billing Assistant Hedy Holmes Staffing 12/2024 - Current

· On assignment at T&T Trucking.

· Process billing and payroll paperwork efficiently and accurately.

· Entering information from paper documents, digital files, or other sources into databases using keyboard or scanning technology.

· Double-checking entered data against source documents to identify and correct errors

· Sorting and compiling data before entry, ensuring information is categorized appropriately.

· Adhering to regulations regarding data confidentiality and security.

· Critically evaluate information from multiple sources to make informed decisions. HR Senior Administrative Assistant San Joaquin RTD 03/2021 – 9/2023

· On contract with San Joaquin Regional Transit District (RTD).

· Documented human resources records and maintained confidentiality of sensitive personal information.

· Maintained office supplies, distributed mail, and processed invoices for payment.

· Responded to inquiries by answering telephone calls, in-person questions and emails.

· Partnered with management team to coordinate on-boarding and off-boarding processes. HR Assistant

· On assignment with San Joaquin Regional Transit District (RTD).

· Documented human resources records and maintained confidentiality of sensitive personal information.

· Maintained office supplies, distributed mail, and processed invoices for payment.

· Responded to inquiries by answering telephone calls, in-person questions and emails.

· Partnered with management team to coordinate on-boarding and off-boarding processes. Page 2

Administrative Support City of Lodi - Hutchins Street Square 07/2018 – 02/2025

· Welcomed patrons and immediately offered assistance by asking open-ended questions.

· Answer phones, ticket sales for special events, cash/credit card handling and general office

· duties.

· Keep accounts in balance and run daily reports to verify totals. House Manager

· House Manager for Box Office & special events.

· Responsible for the operation of the Front of House areas (lobby, auditorium and other public areas) during the shows.

· Ticket sales for special events, cash/credit card handling

· Keep accounts in balance and run daily reports to verify totals.

· Crowd Control

Adjudicator Biller Omnicare/CVS Pharmacy 08/2016 – 07/2018

· Process claims in a timely manner, answer phones, fax, and copy documents.

· Responsible for resolving any claim rejections that would otherwise prevent the pharmacy from a timely payment, this is typically performed by real-time with Medicaid and Third-Party payers and even Facility payers using a pricing compliance system.

· Developed and maintained courteous and effective working relationships.

· Worked flexible hours, night, weekend, and holiday shifts Certificates & Awards

City of Lodi April 2024

·Certificate of Recognition

Alison – Online Schooling May 2023

· Diploma: Human Resources

· Certificate: Administrative Support

· Certificate: Administrative Assistant Training

Alison – online schooling Jul 2023

· Diploma: Administrative Procedures & Support in the Office

· Certificate: Fundamental of Human Resources

Professional Memberships

American Society of Administrative Professionals, Member, 2022-present Education

Kaplan College Sacramento, CA

Diploma: Medical Office Specialist

Solano Community College Fairfield, Ca

No Degree: General Education, Early Childhood Development Vintage High School Napa, Ca

Diploma

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