Angela M. Smith

Lodi, CA 209-***-**** adx3ej@r.postjobfree.com

Objective

Friendly and prompt Administrative Assistant with good hands in using phone, computer, and office equipment. Strong multitasking, communication, and interpersonal skills. Skills & Abilities

• Alpha/Numeric Filing

• Typing /Data Entry

• Payroll

• Accounts Receivable/Accounts

Payable

• CPT

• ICD-9

• Scheduling

• Credit/Check/Cash handling

• General office duties

• Microsoft Office –Excel

• Microsoft Office –Word

• Mail sorting/handling

• Telephone etiquette

• Multi-line phones

• Office organization

• Administrative support

Experience

HR Senior Administrative Assistant San Joaquin RTD 05/2022 – Current

· Documented human resources records and maintained confidentiality of sensitive personal information.

· Maintained office supplies, distributed mail, and processed invoices for payment.

· Responded to inquiries by answering telephone calls, in-person questions and emails.

· Partnered with management team to coordinate on-boarding and off-boarding processes. HR Assistant AgreeYa Solutions 03/2021 – 05/2022

· On assignment with San Joaquin Regional Transit District (RTD).

· Documented human resources records and maintained confidentiality of sensitive personal information.

· Maintained office supplies, distributed mail, and processed invoices for payment.

· Responded to inquiries by answering telephone calls, in-person questions and emails.

· Partnered with management team to coordinate on-boarding and off-boarding processes. Hutchins Street Square Front Desk Receptionist City of Lodi 07/2018 - Current

· Answer phones, ticket sales for special events, cash/credit card handling and general office duties.

· Welcomed patrons and immediately offered assistance by asking open-ended questions.

· Kept accounts in balance and ran daily reports to verify totals. Page 2

Adjudicator Biller Omnicare/CVS Pharmacy 08/2016 – 07/2018

· Process claims in a timely manner, answer phones, fax, and copy documents.

· Responsible for resolving any claim rejections that would otherwise prevent the pharmacy from a timely payment, this is typically performed by real-time with Medicaid and Third- Party payers and even Facility payers using a pricing compliance system.

· Developed and maintained courteous and effective working relationships.

· Worked flexible hours, night, weekend, and holiday shifts Administrative Assistant LaborMAX Staffing 08/2015 – 11/2016

· On Assignment with CHI Overhead Garage Doors.

· Answer phones.

· Maintain vendor/customer files, general office duties.

· Prepared packages for shipment, pickup, and courier services for prompt delivery to customers.

· Executed record filing system to improve document organization and management.

· Interacted with vendors, contractors, and professional services personnel to receive orders, direct activities, and communicate instructions.

Business Office Manager Arbor Place Assisted Living 02/2014 – 06/2015

· Answer phones.

· Maintain resident/employee files, medical filing, and general office duties.

· Transport residents to/from appointments.

· Maintain accurate financial records such as ledgers, recording payments, writing receipts, posting cash journals, prepare and make bank deposits.

· Prepare, review, and interpret monthly financial statements.

· Maintain payroll to include maintenance of employee records, processing timecards, paychecks, and miscellaneous deductions.

· Oversaw office inventory, including ordering, stocking and shipment receiving.

· Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.

Receptionist/Driver The Meadow Senior Living 10/2013 – 02/2014

· Answer phones.

· Maintain resident/employee files, filing, Daily menus & Activities, and general office duties.

· Transport residents to/from appointments.

· Kept reception area clean and neat to give visitors positive first impression.

· Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.

· Collected, sorted, distributed, and sent mail and packages. Page 3

Medical Records Clerk Golden Living Center 04/2013 – 06/2013

· Externship for school.

· Maintained patient records and charts, pulled and faxed records, photocopied and filed charts.

· Created new physical and computer-based files.

· Reviewed charts and flagged incomplete or inaccurate information.

· Adhered to all facility, company, and legal guidelines.

· Input data into computer programs and filing systems.

· Processed medical records requests from outside providers according to facility, state, and federal law.

· Audited records for accuracy.

School Bus Driver Elk Grove Unified School District 07/2008 – 02/2012 School Bus Driver Napa Valley Unified School District 01/2004 – 06/2007

· Performed daily vehicle inspections, completed daily reports / logs, transported students, and tracked special activities.

· Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.

· Performed bus driving duties while keeping student safety in mind to maintain good safety record.

· Assisted passengers with disabilities and other physical issues in boarding and exiting bus to promote passenger safety.

Education

Kaplan College Sacramento, CA

· Diploma: Medical Office Specialist

Solano Community College Fairfield, Ca

· No Degree: General Education, Early Childhood Development Vintage High School Napa, Ca

· Diploma

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