Customer Service

Christy Ann Swafford Patient Care Specialist

adx3dx@r.postjobfree.com 931-***-****

*** ******* ***** **** **********, TN 37144

Customer service is my passion. I always strive to put the Customer first and do whatever it takes to satisfy. I am a problem solver and I work well with coworkers.

FAST PACE Sept. 2021-Present

I have adapted to this role with ease This position has allowed me to learn and apply my own experience to thrive In what I do. I communicate professionally with patients I multitask. I schedule appointments.problem solving. I call patients with results as well as triage when needed. This job has been a blessing and the experience I have gained Is priceless.

LOWES

Feb 2020- Sept.2021

I work out of various cash drawers with no issues to report. I help customers with returns. I have the knowledge to know what to look for to avoid scams and other issues. I have the ability to handle stressful situations with ease and dignity for both sides. I address customers by name and treat them with respect. I have built repertoire with many customers that I see daily.

BANK TELLER

Apr 2019 - Jan 2020 Peoples Bank

I was responsible for my own cash drawer with no discrepancies to report. I was organized and willing to learn new areas. I was on time and available any day needed I worked well with my peers. I really enjoyed working here, appreciated what I learned and built on it as I furthered my career

MACHINE OPERATOR

May 2006 - Mar 2019 National Pen, Shelbyville

I ran various machines and was in charge of my own ability to inspect the quality of the product I sent to customers. It was a tedious job that required multitasking and hard work for which I gave many years to this company and was ready to put factory work behind me and made a life changing decision to put my 2 week notice in after 13 plus years.

HIGH SCHOOL DIPLOMA

Shelbyville Central, Shelbyville TN Graduated in 1992 3.0 GPA

GOOGLE IT COURSE

Motlow State College, Tullahoma TN Graduated in 2020

Online course involving working with computers and troubleshooting issues and learning how to teach this trade to others.

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