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Skills

Work History

Operations Manager

Ahmed Fouad

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths. Address

Dubai United Arab Emirates

Phone

054*******

E-mail

adx3ds@r.postjobfree.com

WWW

https://bold.pro

/my/ahmed-fouad-

230*********/621

General Manager

Signature Of Sugar Bakery, Dubai

Maximized efficiency by coaching and mentoring

personnel on management principles, industry

practices, company procedures, and technology

systems.

Developed and maintained relationships with

customers and suppliers through account

development.

Implemented operational strategies and

effectively built customer and employee loyalty.

Drove year-over-year business growth while

leading operations, strategic vision, and

long-range planning.

Managed budget implementations, employee

reviews, training, schedules, and contract

negotiations.

Introduced new methods, practices, and systems

to reduce turnaround time.

Analyzed market trends and competitor activities

to create competitive advantages.

Provided thoughtful guidance to personnel in

navigating and resolving snags in productivity.

2021-06 -

Current

2020-04 -

Languages

Performance

improvement

Food

preparation

and safety

Budget

development

Arabic

Bilingual or

Proficient

(C2)

English

Bilingual or

Proficient

(C2)

Operations Manager

Al Amour Restaurant, Dubai

Devised processes to boost long-term business

success and increase profit levels.

Established positive and effective communication

among unit staff and organization leadership,

reducing miscommunications, and missed

deadlines.

Implemented process improvement to shape

organizational culture, optimize procedures for

higher efficiency and help company evolve and

grow.

Introduced new methods, practices, and systems

to reduce turnaround time.

Led hiring, onboarding and training of new hires

to fulfill business requirements.

Implemented business strategies, increasing

revenue and effectively targeting new markets.

2021-05

Operations Manager

Rings Catering, Dubai

Devised processes to boost long-term business

success and increase profit levels.

Identified and resolved unauthorized, unsafe, or

ineffective practices.

Increased profit by streamlining operations.

Managed inventory and supply chain operations

to achieve timely and accurate delivery of goods

and services.

Supervised operations staff and kept employees

compliant with company policies and

procedures.

Supervised creation of exciting merchandise

displays to catch attention of store customers.

Tracked employee attendance and punctuality,

addressing repeat problems quickly to prevent

long-term habits.

Reduced financial inconsistencies while assessing

and verifying billing invoices and expense reports. 2015-12 -

2020-01

Education

Interests

Operations Manager

Al Khaja Group, Dubai

Increased profit by streamlining operations.

Managed inventory and supply chain operations

to achieve timely and accurate delivery of goods

and services.

Directed initiatives to improve work environment,

company culture or overall business strategy.

Led hiring, onboarding and training of new hires

to fulfill business requirements.

Analyzed and reported on key performance

metrics to senior management.

2009-10 -

2014-08

Catering Manager

Conten, Sharjah

Met with clients to outline desired goals and

prepared quotes for overall catering costs.

Worked with chefs to plan menus according to

client needs and budgets.

Designed catering packages to increase sales

and customer experience.

Handled catering scheduling, ordered food and

planned events.

Secured new clients and accounts by analyzing

and catering products to specific needs.

2006-09 -

2009-06

Bachelor Of Administrative Studies:

Buisiness Administration

Advanced Academy - Cairo

1999-10 -

2003-06

Master Of Business Administration:

Operations Management And Supervision

American University in Cairo - Cairo

2003-11 -

2006-06

Reading

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