Human Resources Administrative Assistant

OFFICE MANAGEMENT & ADMINISTRATIVE ASSISTANT

Qualifications Profile

Detail-oriented, performance-focused, & motivated professional, equipped with experience in administrative operations, human resources, and office management. Able to manage and accomplish responsibilities within deadline, resolving issues and concerns, and developing plans to achieve goals and improve operational efficiency and productivity. Great communicator and relationship builder, quickly adapts to challenging environments, and multitask in fast-paced setting.

Experience

MBP (McDonough, Bolyard, Peck), Fairfax, VA

Administrative Assistant Sept 2021–July 2022

Support senior executive with daily assigned tasks

In-depth understanding of office management and daily operations divisional teams

Handle supply orders for satellite and home offices

Receive and process all expenses/receipts for divisional staff including obtaining approvals from management and working with accounts payable

Schedule appointments and keep daily calendars updated

Arrange travel plans; coordinate meetings including arranging for meals, transportation, IT needs, and other requests

Maintaining organized and accurate records, updating databases, calendars, and other files

Assisting with special projects as needed

Fitzwater & Dean, Woodbridge, VA

Office Assistant Jul 2020–Sept 2021

Performed data entry and calendar maintenance for three partners

Greeted and welcomed visitors in a professional and polite manner

Prepared files for new clients and managed three file rooms

Developed tax packages for clients both personal and business

Produced training and processed binders for new hires

Arlington County Department of Human Services, Arlington VA

Administrative Program Assistant (Contract position) Nov 2019–Jul 2020

Rendered support in creating and reviewing written documents and procedures on assigned program areas for management planning and assessment

Provided assistance to program applicants in completing eligibility materials or applications

Took charge of coordinating calendar schedules and meetings to leadership

Performed research to respond to questions and request on procedures and rules

Carried out various administrative tasks, such as typing, editing, copying, and evaluating documents, letters, and forms; answering phone calls; writing email correspondence; screening and distributing incoming mail; and maintaining records and files

Played a pivotal role in creating presentation used throughout the country for housing program as well as user guide for Housing Choice Voucher Program

Navy Federal Credit Union, Vienna, VA

Senior Member Service Representative Nov 2011–Dec 2018

Served as subject matter expert on all MSR responsibilities and responded to complex, sensitive, or urgent inquires related to member accounts

Accomplished all vault functions including balancing and closing procedures

Performed credit union functions such as processing deposits, withdrawals, bank wires, loan payments, and cash advances

Assumed accountability for applications of consumer loans, overdraft protection, and credit cards

Mentored new team members within the branch and assisted other branches through phone

Managed client IRA, certificates, and trust accounts

Strictly complied with federal and other regulations related to financial products and services

Served as assistant treasurer; Medallion certified, mortgage loan officer, and ATM/Vault Custodian

Assisted with branch interview and decision making on new hires

National Aeronautics and Space Administration (NASA) – Contract with MRF Consulting, Washington, DC

Human Resources Assistant (Contractor position) Aug 2009–Oct 2010

Strictly complied with the Office of Personnel Management (OPM) requirements and federal processing system in processing employee payroll

Helped with bi-weekly transmission of personnel actions to NSSC

Assumed accountability in organizing and copying files of disciplinary actions for employees, employee representatives, Office of General Counsel, and Merit Systems Protection Board files in adherence to Title 5 and Part 1202 procedures

Led the processing of suspensions, removals, and demotions with follow up with NSSC and HRMD Staff

Demonstrated keen attention to detail in reviewing and updating officer in–charge (OIC) memoranda, EPCS notifications, and SES performance information

Aided with learning and development training by preparing materials, scheduling conference rooms, and maintaining attendance lists

Paychex, Fairfax, VA

Human Resources Generalist Sep 2008–Jul 2009

Developed and maintained strong client relations with 40 small businesses

Communicated with clients to discuss human resources policies and procedures

Presided over on-site enrollment meetings

Capitalized on industry skills in mentoring personnel on local, state, and federal laws

Counseled clients on issues regarding benefits such as healthcare and retirement plans

Provided aid to clients in resolving employee issues related to leaves of absence, workers compensation, and disability accommodations

Collaboratively worked with management teams to plan and establish appropriate strategies for clients regarding employee relations, disciplinary action, operations, and performance issues

Other Experience

VSE Corporation, Alexandria, VA

Senior Recruiter 2010–2011

Volt Services, Dallas, TX

Recruiter 2004-2008

Kelly Services, MD & TX

Recruiter 2000-2004

Temporary Solutions, VIENNA, VA

Recruiter 1998-2000

Professional Development & Awards

Nationwide Multistate Licensing System and Registry (NMLS) Certified

Medallion Certified

Outstanding Member Service 2017

Volunteer

Moose International Virginia HOBY Youth Leadership Maryland Jaycees Manassas Army Recruit Center

Technical Skills

Microsoft Office Suite Branch Automation Lotus Notes ENCORE BrassRing HRIS

Avaya UAD NICL NADA

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