**** *********** **., *** ***

HOUSTON, TX *****

Cell 832-***-****

Email adx39h@r.postjobfree.com

JESSICA REESE

Objective

Seeking Position as: Clerical Supervisor/ Support Staff

Highlights of Qualifications

●5 Years Administrator/Alternate Administrator in Home Health Care

●9 Years Medicare, Medicaid & Insurance Billing for Home Health

●9 Years Home Health Experience

●9 Years Bookkeeping & Budgeting Experience

●15 Years Customer Service Management Experience

Relevant / Work Experience

02/01/15 – 05/22/17 Alt. Admin. /Billing Mgr. Accu-Care Home Health Agency

●To direct day to day operation of the agency to establish effective communication with physicians, patients, and staff as needed.

●Supervising all business affairs of the agency. Supervising patient intake/ referral, Medicare/Medicaid/Private Insurance eligibility inquiries via Ability, Billing & collections, all office procedurals.

●Ensuring quality and safe delivery of home health care services, coordinating services to reflect the agency’s philosophy and standards of care, plans, develops, implements, and evaluates agency’s services, programs, and activities

●manage the daily operations of the agency;

●organize and direct the agency's ongoing functions;

●administratively supervise the provision of quality care to agency clients;

●supervise to ensure implementation of agency policy and procedures;

●ensure that the documentation of services provided is accurate and timely;

●employ or contract with qualified personnel;

●ensure adequate staff education and evaluations

●ensure the accuracy of public information materials and activities;

●implement an effective budgeting and accounting system that promotes the health and safety of the agency's clients; and

●Supervise and evaluate client satisfaction survey reports on all clients served.

01/12/16 – 01/17/17 Customer Service Rep. Alorica

●Accepting calls from customers about account information.

●Placing service calls to venders.

●Accepting monthly payments for contract, renewal payments, prepayment for service calls.

●Explaining contract details, limitations, allotments, & line item details.

●Monitoring purchases & deliveries of replacement parts, appliances, or services.

11/16/07 – 01/29/10 Secretary/Billing Rep. Accu-Care Home Health Agency

●Monitoring claims, correcting and rebilling for maximum pay.

●Ensuring agency personnel have current clinical information and current practices.

02/01/10 – 01/31/15 Billing Mgr. Accu-Care Home Health Agency

●Patient intake/ referral, Medicare/Medicaid/Private Insurance eligibility inquiries via Ability, Billing & collections, all office procedurals.

●Monitoring claims, correcting and rebilling for maximum pay.

●manage the daily operations of the agency;

●organize and direct the agency's ongoing functions;

●administratively supervise the provision of quality care to agency clients;

●supervise to ensure implementation of agency policy and procedures;

●ensure that the documentation of services provided is accurate and timely;

●employ or contract with qualified personnel;

●ensure adequate staff education and evaluations

●ensure the accuracy of public information materials and activities;

●implement an effective budgeting and accounting system that promotes the health and safety of the agency's clients; and

●Supervise and evaluate client satisfaction survey reports on all clients served.

11/16/07 – 01/29/10 Secretary/Billing Rep. Accu-Care Home Health Agency

●Monitoring claims, correcting and rebilling for maximum pay.

●Ensuring agency personnel have current clinical information and current practices.

04/05/07 – 08/15/07 Patient Care Coordinator Calvary Care Group

●Directs staff in performance of their duties including admissions, discharges, and provision of services to patients.

●Establishes and maintain effective channels of communication with staff, patients, physicians, and other contractors as needed.

07/06/06 – 03/28/07 Administrative Assistant JD Homecare, Inc.

●Directs staff in performance of their duties including admissions, discharges, and provision of services to patients.

●Establishes and maintain effective channels of communication with staff, patients, physicians, and other contractors as needed.

●Assures appropriate staff supervision during all operating hours.

●Prepare payroll, submit assessments to CMS via Juniper & AT&T Global.

02/18/06 – 07/01/06 Medical Insurance Biller & City Medical Services

Coder (Externship) & Office Manager

●To process, code, document, and file patient’s information, working with GSSI software.

01/15/03–04/15/05 Tax Preparer Jackson Hewitt Tax Service

●Prepared, and filed federal and state taxes for individuals and small businesses.

03/03/00 – 07/25/00 Office Manager Martin Luther King, Jr. Comm. Ctr.

●Supervising over a 16-unit Homeless Shelter, and all governmental provisions.

08/05/98 – 02/16/00 Office Trainee Texas Southern University

●Learning all essentials of Office Automation including HUD Reports, Proposals, Grants, and to also include form production, and other office essentials

Education

& Credentials

May 2008 - June 2014

Texas DADS HCSSA Presurvey Computer-Based Training

OASIS for Administrators

A1CE.com New Administrators & Alternates

NPCC Local Medicare Changes Seminar

Selman-Holman & Associates Essential OASIS-C

NCEHS DADS Mandated Administrator Training Basics

2005–2006 Remington College Houston, TX

Medical Insurance Billing and Coding

2000-2000 Houston Community College Houston, TX

Customer Service Representative

1998-1999 Texas Southern University Houston, TX

GED and Office Automation

Contact this candidate