Customer Service Team Member

Ebony Perkins 209-***-****)

*** ********** ***. #*

Manteca, CA

Objective

Seeking a position which will require knowledge and skills I have gained to date and a position that promotes individual opportunity and professional growth, while making a positive contribution to the organization.

Summary of Cross over Qualifications

● Workflow planning, multi-tasking, and time management analysis skills

● Excellent team member with professional demeanor and above average customer service skills

● Strong Verbal/Written Communication Skills

● Experience with employee management/supervision, and scheduling

● Inventory management and purchasing

Experience

Altium Packing Tracy, CA – September 2021 – present Blow Machine Operator – Set up and operation of equipment to create hollow plastic products. Shortly after hiring tasked to run line and trained to troubleshoot and perform minor repairs on blow mold equipment.

Denny’s Restaurant - 2020 – September 2021

Assistant Manager, Server – Handled service, worked with kitchen, high praise from customers. Shorter’s Barbeque Restaurant Tracy, CA. - 2011 – 2020 Assistant to the owner – Responsibilities included recruiting, hiring, training, evaluating staff. Involved in management of staff payroll, proficient on computerized cash register system, audited and documented incoming cash and credit receipts, managed and documented inventory and costs, generated additional revenue after independent market research to increase sales and appropriately price items, tracked data from customer reviews, managed contacting and logistics of facility repair issues, prepared correspondence, authored correspondence, communicated face to face and voice to voice and tracked contacts with payroll companies, tax preparers, employees, vendors, etc. Was involved and proficient in every aspect of running the operation, thereby able and would fill in wherever needed to insure smooth running of facility.

References available upon request

Contact this candidate