Hello

I’m Jessica Mickelson

***** *** ** *** *

Chisago City, MN 55013

651-***-****

adx375@r.postjobfree.com

Skills

● Efficient multi-tasker that is detail oriented, organized and a quick learner.

● Strong work ethic that can be trusted to work independently or with a team.

● Self-motivated to be respectful, responsible, reliable, cooperative, adaptable, and flexible with tasks, and co-workers.

● Exceptional computer knowledge (Internet, Google Products, Microsoft Products, ect.) with or in customer service experience.

● Strong leadership qualities in professional working environments Experience

AUGUST 2022 - PRESENT

Chipotle Mexican Grill, Forest Lake MN - Kitchen Manager

● Ensure food quality by cooking and prepping food to order, and following kitchen procedures

● Monitoring food waste and inventory levels, and resolving food quality issues

● Supporting a strong team dynamic between back of house Crew and front of house Crew

● Developing Crew members to be future Kitchen Managers

● Communicating with Crew members and customers effectively in order to ensure great customer service and throughput

● Ensuring the kitchen is properly cleaned and sanitized

● Monitoring kitchen equipment and ensuring it is kept in good repair; making sure malfunctioning equipment is repaired as quickly as possible

● Ensuring that the kitchen itself and all Crew members meet the necessary guidelines to ensure there are no injuries or accidents

● Filling out Material Safety Data Sheets (MSDS) and Inventory Rotation (FIFO)

● Quickly and Efficiently put away truck orders following proper Inventory Rotation (FIFO) procedures

JUNE 2018 - NOVEMBER 2021

Dairy Queen, North Branch MN - Shift Lead (Manager)

● Delivered a professional, courteous, and genuine personality and attitude toward guests and co-workers to increase an enjoyable atmosphere.

● Received and completed guest beverage and food orders in a timely and courteous manner. 2

● Operated cash register and credit card terminals for guest payment processing.

● Maintained clean and organized workspaces to optimize operations and enable partners to easily locate resources and products.

● Prepared and provided consistent hot and cold beverages and food products by following recipe and presentation standards.

● Reinforced and upheld operational policies and procedures for cash handling, safety, and security.

● Efficiently trained new employees in a timely manner.

● Opened and Closed the store efficiently.

● Counted and balanced tills at the end of every shift quickly and accurately. DECEMBER 2020 - AUGUST 2021

Kwik Trip #874, Chisago City MN - Coworker

● Greet guests with genuine personality and care.

● Follow proper cash handling procedures while operating my own register.

● Unload and efficiently put away truck orders in a timely manner.

● Ensure foods are cooked and held at appropriate safe temperatures.

● Rotate and stock items.

Education

Homeschooled, Minnesota

Attended: 2020-2021

Graduated, 2021

GPA: 3.5 (B)/4.0

North Branch Area High School, Minnesota

Attended: 2019-2020

GPA: 3.25 (B-)/4.0

North Lakes Academy, Minnesota

Attended: 2017-2019

GPA: 3.27 (B-)/4.0

Awards/Activities

● State Competitor (Newsboys Strike of 1899…), National History Day, University of Minnesota, 2019.

● Local Competitor, National History Day, North Lakes Academy, 2019.

● Soprano, Choir, North Lakes Academy, 2018-2019.

● Soprano I, Choir, North Branch Area High School, 2019-2020 3

● Superior Rating for Ensemble, North Lakes Academy, Minnesota State High School League Large Group Contest, 2019.

● Excellent Rating for Ensemble, North Lakes Academy, Minnesota State High School League Large Group Contest, 2019.

● Student Council, North Lakes Academy, 2018-2019.

● Varsity Letter, Soccer, North Lakes Academy, 2017-2019.

● Double Varsity Letter, Choir, North Lakes Academy, 2018

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Hobbies/Interests

Musician, Singer/Songwriter, Reptile Enthusiast, Writer/Author, Soccer, Science, Crocheting, Thrift Shopping, Resin Art Making, Cleaning, Disc Golfing, Dungeons & Dragons, Board Games, Card Games, Video Games

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