Accounts Payable Customer Service
Resume:
Deya Gayle
Newport News, VA *****
*************@*****.***
Professional Summary:
Detail-oriented Account Assistant knowledgeable about practices and clerical support needs. Experience in accounting, billing, and collection, accounts payable, financial statement, fiscal budgeting, and bookkeeping. Responsible for maintaining the accounts payable department. Complete AP reconciliation forms (eCons), database entries, supporting documentation for forwarding to either DCs, branches or immediate supervisor for appropriate approval. Focused on offering first-rate administrative assistance to facilitate smooth department operations.
Skills:
Data Entry
Clerical Administration
10 Key
Filing
Documenting
Recording Information
Strong Written and Oral Comprehension
Ability to Prioritize Heavy Workload
Fiscal budgeting
Process audits
Pricing and costing
Change management
PeopleSoft and Essbase
Oracle proficiency
Standard operating procedure development
Repayment plan structuring
Account auditing
Superior attention to detail
Time management
Accounting operations professional
Customer service
Corporate finance
Accounting procedures consultant
Performance management
Strong communication skills
Customer relations
Problem-solving
Advanced bookkeeping skills
Self-motivated professional
Delinquent account management
Data trending knowledge
Accounting management
Work Experience:
Accounts payable specialist 2021 – 2022
Robert half
Providing supporting documentation for audits
Assisting with month-end closing
Researching and resolving accounts payable or accounts receivable issues with customers or vendors
Entering and uploading invoices into accounting software
Processing invoices and check requests in an accurate and timely manner
Accounts Payable Coordinator 02/2013 – 05/2021
Ferguson Ent – Newport News, VA
To serve as sole liaison between branches and assigned vendors in resolving unreconciled items in a manner that protects Ferguson assets.
Based on terms of issued purchase orders or supporting documentation; diligently and accurately executing responsibilities within the department's standard operating procedures.
Responsible for responding to all vendor and branch inquiries received via telephone, fax and/or e-mail in a timely manner
Keep detailed records of interactions with DCs, branches, vendors and other departments
Review open invoices, FEI debits, vendor credits and charge backs, sometimes involving extensive research
Complete AP reconciliation forms (eCons), database entries, supporting documentation for forwarding to either DCs, branches or immediate supervisor for appropriate approval
Review and reconcile vendor's monthly open items/aging spreadsheets
Review and reconcile the denied eCon report monthly
Prepare for and attend vendor meetings or conference calls as scheduled
Prepare spreadsheets for mid-year and year-end audits.
Data Entry Clerk 03/2009 – 08/2010
National Retail Transportation – Rancho Dominquez, CA
Input data information
Check in driver information for CDL drivers
Providing customer service
Resolve problems as shift lead
Data Entry/Customer Service Representative 11/2006 – 12/2007
Global In fracture – Los Angeles, CA
Made and received 50-60 inbound/outbound calls daily to existing customers.
Assisted customers with upgrading their unit devices
Processed data using company software and maintained logs of completed work
Transferred billing information from paper to electronic format
Completed contracts, prepared change of address records, and issued service orders.
Education:
Emergency Medical Technician, 2010
Long Beach City College - Long Beach, CA
High School Diploma: 2003
Lakewood High School - Lakewood, CA
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