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Business Development Quality Assurance

Location:
Santa Ana, CA
Salary:
$60,000 OBO
Posted:
July 05, 2023

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Resume:

Randall C. Brown

**** *. ****** ***. **** E

Santa Ana, CA 92705

Direct: (714) 318 – 3993

E-Mail: adx34l@r.postjobfree.com

Professional Experience

Collectors, Santa Ana, CA Apr 2020 - Jun 2023

Research Specialist

● Responsible for authenticating units viability and product information.

● Required to maintain high levels of accuracy (mech error rate) below 0.04%.

● Process and recognize Dual Grade orders.

● Collaborate and utilize my leads and supervisors for product knowledge.

Honda Center/Anaheim Ducks, Anaheim,

Server and Team Member

● Responsible for maintaining high levels of service to all clientele at the arena.

● Working in a team environment in all aspects of food/beverage in the arena.

● Build and maintain client relationships through recognition and referrals.

C&B Displays, Irvine, CA Mar 2018 – Mar 2019

Business Development Executive

● Project Manager for high-end clients doing inventory organization and storage of current inbound/outbound properties in warehouse.

● Assisted on purchasing for projects and warehouse.

● Learned, operated and maintained the CNC (Computer Numerical Control) machine. Computer programming (EnRoute, CAD, AI, etc.).

● Business Development through client contacts, meetings and referrals.

Dillons Hope Foundation, Anaheim, CA Sep 2015 – Mar 2018 Assistant to the President

• Worked with the parents and children in their everyday life functions.

• Managed school attendance, maintaining appointments and advancements in students' health.

• Directly involved with all community relations between the foundation and other organizations.

• Handled correspondence, electronic and other, book-keeping/general office functions for the President

D7 Consulting Inc., Newport Beach, CA Sep 2014 – Sep 2015 Quality Assurance Observer

● Observed and reported on proposed applications in various environments.

● Responsible for verifying and ensuring that all applications were conducted to specified documentation and met all plans and specifications for the project.

● Reported back to my managers/clientele with daily reports and photographs. Henry Company, El Segundo, CA Nov 2013 – Feb 2014

Field Services Technician

● Trained as a field service technician to visit projects and provide quality assurance control and observational audits per company standards in the Southern United States.

● Responsible for traveling to and training and supporting my team on current projects; providing them with reports and resolution legal letters.

● Provided the client with recognition of cost efficiency and project time consideration.

KTS Networks, Los Alamitos, CA Feb 2010 – Jul 2013 Sales Professional

● Originating business through cold calls, setting appointments, successfully closing sales.

● Launched executive lunch seminars to increase company exposure and developed alternative lead generating plans for the sales team.

● Earned a promotion to outside sales from inside sales based on performance and execution of company’s goals and ideals.

Los Angeles Dodgers, Los Angeles, CA Jan 2008 - Nov 2009 Account Executive Season and Group Sales

● Responsible for new client sales, renewals and nurturing of current clients.

● Sold ticket packages; full seasons, mini plans and group tickets.

● Developed premium clientele for exclusive seating and luxury suites.

● Active in all aspects of consumer development, outside events, sales booths on game days.

● Worked in a strong team-oriented environment and developed relationships within all departments.

● Executed through the sale of full season ticket packages, mini plans, groups and premium products.

● Trained 20 new account executives in all aspects of the sales process including prospecting, upselling, closing and use of the Archtics ticketing software.

Simpson Buick Pontiac GMC, Buena Park, CA Mar 2006 – Jul 2007 Internet/Fleet Sales Manager

● Recruited to develop customer relations and increase opportunities to provide services desired at the dealership.

● Represented 3 New Vehicle lines and many other pre-owned vehicle lines.

● Researched and executed product presentations to customers on the Internet as well as on the sales floor. Closed sales and continued servicing customers with noted commitment.

● Developed strong relationships with co-workers in all departments of the dealership.

● Provided sales support, conducted sales presentations and product samplings while negotiating pricing and product availability.

Lundstrom & Associates, Irvine, CA Jun 2005 – Mar 2006 Director of Business Development

● Generated leads by cold calling local businesses, profiling clients, and effectively presenting marketing, advertising, and finally providing a finished product.

● Networked extensively with clients to build successful business-to-business relationships.

● Provided the work place with products needed to develop an extensive marketing based working environment.

Ralph Allen & Partners, Santa Ana, CA May 2002 – May 2005 Director of Business Development,

● Worked with the principles of the company of a renowned architectural firm in developing and proposing new opportunities.

● Used our vast experience and created a very successful business development system, landing a number of projects.

Education

Accelerated Sports Career Academy December 2017

Focus: Revenue Generation, CRM, and Ticket Operations San Diego State University, CA May 2000

Major Communication-New Media Studies, Minor Marketing



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