Joseph D. Thompson

Security Operation Analyst

Portland, OR 603-***-**** adx34i@r.postjobfree.com www.linkedin.com/in/joseph-d-thompson/

PROFESSIONAL PROFILE

A driven technology professional with hands-on experience in a Security Operation Center and an unquenchable thirst for IT. Splicing years of military aircraft systems troubleshooting methods with cutting-edge SIEM and Endpoint Security to protect company and client resources. My military background helped hone my sharp problem-solving skills and team collaboration techniques with various sections within my organization. This includes managing company-wide business trips, leading training groups, and adapting technical orders to an ever-changing work environment. While constantly operating in a fast-paced, high-stress environment requires supreme risk management experience and strict adherence to safety guidelines to provide an unmatched work experience of trust and teamwork. My dedication, friendliness, and resolve would be an excellent fit for any team.

PROFESSIONAL EXPERIENCE/ADDITIONAL PROFESSIONAL EXPERIENCE

ViPR-SOC, Security Operation Center Tier 1 Analyst Intern Mar 2023 – Present

SOC as a Service – Incident/Event Management, Incident Prioritization, and Response Team.

Risk assessment to identify potential security threats and vulnerabilities in the organization's information systems. Reviewing security events and alerts generated by security tools, such as intrusion detection and prevention systems, firewalls, and SIEM systems. Incident response activities include containment and eradication of security threats and documentation of security incidents.

—Provided 24/7 customer support for 34 clients across two SEIM, completing over 3k tickets in 2 months.

—Averted network disaster; assisted client network admin with immediate response to malware attack--saved 30 person-hours and client assets.

—Adaptive trainee: attained necessary endpoint security monitoring skills & knowledge to fill coverage gaps on night and weekend shifts within the first two weeks of internship.

—Solid knowledge of tracking incidents and remediation on client servers, including Windows, Linux, and Mac operating systems.

7 Eagle Group, Military Transitioning and Development Intern Jan 2023 – Mar 2023

Department of Defense – Intensive Career Transitioning Program Participant (Skillbridge)

Engage in and contribute to daily conferences on information technology sales and business analytics, resume building, and interviewing as part of career and business development strategies. Train and master IT customer support relating to private sector workforce environments, including familiarization with Cloud security in enterprise operations.

—Furthered personal growth; gained CompTIA Security+ CE --earned six credits towards B.S Computer Science.

—Engaged in client technical support training exercises and peer-to-peer incident escalations response processes.

Joseph D. Thompson 603-***-**** adx34i@r.postjobfree.com Page 2

Aerospace Maintenance Project Supervisor Nov 2013 to Dec 2022

US Air National Guard. 157th Aircraft Maintenance Squadron. Pease ANGB, NH

Consistently ensured quality operations by performing inspections and functional checks to determine needs and create quality solutions aligned with project requirements and standards. Project-managed activities to ensure timely deliverables, including inspecting, troubleshooting, and repairing systems, components, and assemblies. Fostered team and organization success through training and development of assigned teams. Analyzed, assessed, and reported on assets and inventory utilizing wire diagrams, inspections, and documentation while maintaining aircraft valued at more than $469M.

—Directed 50 aircraft inspections and led 20 training sessions, resulting in 15 new qualified airmen.

—Developed detailed report on tool integrity and accountability, compiling 40+ write-ups that ensured asset readiness by 15%.

—Instrumental in achieving a 91.1% pass rate by clearing 3 "not mission capable" conditions with zero discrepancies.

—Saved $105K in replacement costs by proactively identifying and resolving multiple loose rivets to expedite flight control repairs.

—Hands-on and field experience with medium to large-scale hardware deployment, installation, and troubleshooting, especially on Dell, HP, and Cisco blade systems

EDUCATION

Bachelor of Science (BS), Computer Information Systems, concentration in Networking & Security++

Southern New Hampshire University (July 2024) (GPA: 3.945/4.0)

Associate of Applied Science (AAS), Aeronautics/Aviation/Aerospace Science & Technology

Community College of the Air Force (June 2023)

CORE COMPETENCIES

CompTIA Security+ Certified Windows O.S. Information Security SIEM – CyberShark/Trellix Microsoft Office Suite OneDesk Ticketing System Incident Response Customer Support Azure/MDT/WDS Python FireEye Suite

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