Front Desk Medical Records
Resume:
Kayla Owings
Port St. Lucie, FL *****
**********@*****.***
Career Focus:
Professional, detail oriented with strong work ethic; highly organized individual with superior attention to detail. Looking for a company with future growth potential. Dedicated employee that is motivated to be an asset to your organization.
Core Qualifications:
Microsoft Office, Excel, PowerPoint, AdvantX, Scan Chart, and Case tabs proficient. Strong computer and organization skills, self-motivated, excellent communication skills, customer service professional, CPT code proficient. BLS/CPR Certified.
Work Experience:
The Laser and Surgery Center of Palm Beaches – USPI
Palm Beach Gardens, FL – Surgical Coordinator
December 2020 - Present
Schedule ENT, podiatry, orthopedic, ophthalmology, gastro, plastic, urology, pain management and general surgery cases. Contact outside physician’s office to acquire new cases for practice. Provide scheduling information to clinical staff and materials management to assure staff/supplies.
Center for Advanced Surgery – USPI
Gilbert, AZ – Insurance Verifier
August 2020 – December 2020
Worked remotely from home in Florida to verify insurance plans for in network and out of network plans, answer multiple phone lines, process co-pays and co-insurances. Calculate patient responsibilities due for surgery.
Westgate Surgery Center - USPI
Glendale, AZ - Scheduler/Insurance Verifier/Registration Coordinator/Credentialing
November 2019 - Present
Contributed in the startup of the center opening. Schedule ENT, podiatry, orthopedic, and general surgery cases using Casetabs. Verify insurance plans for in network and out of network plans, make patient charts, check in patients, answer multiple phone lines, process co-pays and co-insurances, credentialing for new doctors or reappointments at facility., main contact for outside offices, scanning charts and handle medical records.
SurgCenter of Deer Valley, LLC
Phoenix, AZ – Scheduler/Insurance Verifier/Receptionist/Credentialing Coordinator
April 2018 – November 2019
Schedule orthopedic, ENT, podiatry, pain management, plastics, and hand surgeries. Verify insurance and determine patient responsibilities, answer phones, check in patients, confirm appointments with patients and make patient charts, receive co-pays/co-insurance, handle EOB’s and sending daily reports, main contact for outside offices, handle medical records request and scanning of charts. Handled all credentialing for new doctors or reappointments at facility.
Mountain View Surgery Center of Glendale, USPI
Glendale, AZ – Scheduler/Medical Records Clerk
March 2017- April 2018
Promoted from Scottsdale receptionist to Glendale/Phoenix Scheduler. Scheduling pain management, spinal cord stimulator trials and DRG trial for multiple facilities. Contact outside physician’s office to acquire new cases for practice. Provide scheduling information to clinical staff and materials management to assure staff and supplies. Handle all medical record requests for insurance companies, other physician’s offices & lawyers offices. Assist with credentialing for the doctors/CRNA for each facility.
Surgery Center of Scottsdale- USPI.
Scottsdale, AZ - Receptionist
May 2016- March 2017
Front desk patient liaison, greet patient while using EMR, prepare patients charts, medical records request, answer multiple phone lines, receive co-pays and co-insurance, cross trained in other facilities, auditing of charts, orders front office supplies and stock materials related to office and patient care. Assisted at other facilities if needed.
Hematology Oncology Associates of the Treasure Coast
Port St Luice, FL - Front desk
September 2014 to February 2016
Medical records coordinator - prepping charts for physicians, scanned records, maintained office supplied & equipment. Promoted to front desk in February 2015- Scheduled appointments, refer patients to other physicians, answered phones. Work with Chemo patients through process & follow ups. Assisted in other locations as needed.
Education and Training:
Northeast High School - Pasadena, MD - Graduated June 2009
Fortis Institute – Towson, MD - Graduated dental assisting program April 2013
References can be provided upon request.
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