Medical Assistant Patient Care
Resume:
CINDY
VALENZUELA
Senior Medical Assistant
adx32c@r.postjobfree.com
South Richmond Hill, NY
EDUCATION
Certification
Medical Assisting
SUNY Brooklyn Educational
Opportunity Center
June 2012
Brooklyn, NY
Specialist
Medical Billing & Coding
Kingsborough Community
College
2015
Brooklyn, NY
SKILLS
Microsoft Office
Medical billing and coding
Insurance verification
Patient satisfaction and care
Critical thinking and leadership
AHA BLS Certified
Phlebotomy/EKG/PPD injections
Infection Control
Patient triage/vital signs
Delegation
HIPAA compliance
CAREER OBJECTIVE
Certified Medical Administrative Assistant /Operations Manager with clinical and healthcare experience; ensuring high standards of culturally competent care for a wide variety of patients with diverse needs. WORK EXPERIENCE
Strategic Patient Care Specialist 2
AIDS Healthcare Foundation
2016 - current New York, NY
Strategically float between 5 infectious disease clinics across New York City with the objective of delivering highly individualized patient care to vulnerable populations
Perform front and back office duties for clinics of 2,000+ patient census, collaborating with teams of medical assistants, nurses, and high/mid level providers
Triaging incoming patients, monitoring vital signs, and reporting abnormal values to providers and nursing management as needed Safely perform up to 40 blood draws per shift - highly skilled in completing labs for clients living with HIV, Hepatits A/B/C, and other infectious diseases. Performed EKGs, wound care, assisting nursing staff in delegation of tasks.
Provide education on STI prevention/transmission, collaborating with social workers and clinical staff to determine positive patient outcomes Obtain prior authorizations for medications and specialty services, oversee specialist referral process for all patients for completion in a timely manner
Oversee clinic workflow, ensuring patient satisfaction and 100% HIPPA compliance, providing regular training to onboarding clinical staff COVID-19 precaution measures, screening, and testing performed on a daily basis
Pediatric Medical Assistant
Mount Sinai
2013 - 2015 Astoria, NY
Shadowed RNs under supervision of clinical instructor to deliver high quality care to the pediatric population
Completed full body assessments, obtained vital signs, and triaged for pain and symptoms - reporting any abnormal findings to nurses and providers as needed
Researched patient history and assigned nurse report in order to provide specialized patient care
Created care plans for patients, including prior authorizations for medications and referrals to outside specialists
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