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Customer Service Medical Assistant

Location:
McAlester, OK
Posted:
July 05, 2023

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Resume:

Traci Coberly

McAlester, OK *****

adx320@r.postjobfree.com

+1-918-***-****

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

General Manager (GM)

Dollar General - McAlester, OK

August 2020 to Present

Furniture sales, marketing, schedules, customer service, change fund, deposits

• Handled day-to-day operations

• Responsible for customer relations

• Handled drawer cash outs

• Created schedule

Manager

The Rustic Cabin - McAlester, OK

November 2018 to August 2020

Furniture sales, marketing, schedules, customer service, change fund, deposits

• Handled day-to-day operations

• Responsible for customer relations

• Handled drawer cash outs

• Created schedule

Manager

EZGO Stores - McAlester, OK

February 2014 to April 2018

customer service, sales, prepare bank deposit, change fund, prepare orders, receive orders, data entry, profit and loss,

Dispatcher/Jailer

Pittsburg County Sheriffs Department - McAlester, OK August 2002 to May 2007

Dispatch officers, fire, and ambulance, multi line phones, book appointments, mail, general office duties, enter information into computers, search computers for information, book inmates. Education

Medical assistant

Kiamichi Area Vo-Tech School - McAlester, OK

2007 to 2008

Diploma in General

Pittsburg High School - Pittsburg, OK

1984 to 1988

Skills

• inventory (5 years)

• Scheduling (5 years)

• retail sales (8 years)

• Training (5 years)

• Operations

• Inventory Management (9 years)

• Team Building (2 years)

• Word

• Microsoft Word (4 years)

• Payroll

• Multi-line Phone Systems (5 years)

• EMR Systems

• Phlebotomy

• Medical Terminology

• I have had 4 years + in an office setting. (4 years)

• Furniture Sales (Less than 1 year)

• Management

• Supervising experience

• Time management

• Customer service

• Microsoft Office

• Leadership

• Profit & Loss

• Recruiting

Certifications and Licenses

Medical Terminology

Present

Phlebotomy

Present

Assessments

Medical Receptionist Skills — Highly Proficient

January 2020

Managing physician schedules and maintaining accurate patient records Full results: Highly Proficient

Scheduling — Familiar

January 2020

Cross-referencing agendas and itineraries to avoid scheduling conflicts. Full results: Familiar

Customer Focus & Orientation — Highly Proficient

January 2020

Responding to customer situations with sensitivity Full results: Highly Proficient

Sales Associate — Highly Proficient

August 2019

Using influence and negotiation techniques to engage with and persuade customers. Full results: Highly Proficient

Reliability — Highly Proficient

July 2019

Tendency to be dependable and come to work

Full results: Highly Proficient

Organizational Skills — Highly Proficient

June 2019

Measures a candidate's ability to arrange and manage files or records using a set of rules. Full results: Highly Proficient

Customer Focus & Orientation — Expert

May 2019

Responding to customer situations with sensitivity. Full results: Expert

Verbal Communication — Proficient

May 2019

Measures a candidate's ability to effectively convey information when speaking. Full results: Proficient

Electronic Medical Records: Best Practices — Highly Proficient April 2019

Knowledge of EMR data, associated privacy regulations, and best practices for EMR use. Full results: Highly Proficient

Protecting patient privacy — Highly Proficient

January 2022

Understanding privacy rules and regulations associated with patient records Full results: Highly Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

I did not finish my medical assistant school. I moved before I could finish my clinicals.



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