Customer Service Medical Assistant
Resume:
Traci Coberly
McAlester, OK *****
************@*****.***
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
General Manager (GM)
Dollar General - McAlester, OK
August 2020 to Present
Furniture sales, marketing, schedules, customer service, change fund, deposits
• Handled day-to-day operations
• Responsible for customer relations
• Handled drawer cash outs
• Created schedule
Manager
The Rustic Cabin - McAlester, OK
November 2018 to August 2020
Furniture sales, marketing, schedules, customer service, change fund, deposits
• Handled day-to-day operations
• Responsible for customer relations
• Handled drawer cash outs
• Created schedule
Manager
EZGO Stores - McAlester, OK
February 2014 to April 2018
customer service, sales, prepare bank deposit, change fund, prepare orders, receive orders, data entry, profit and loss,
Dispatcher/Jailer
Pittsburg County Sheriffs Department - McAlester, OK August 2002 to May 2007
Dispatch officers, fire, and ambulance, multi line phones, book appointments, mail, general office duties, enter information into computers, search computers for information, book inmates. Education
Medical assistant
Kiamichi Area Vo-Tech School - McAlester, OK
2007 to 2008
Diploma in General
Pittsburg High School - Pittsburg, OK
1984 to 1988
Skills
• inventory (5 years)
• Scheduling (5 years)
• retail sales (8 years)
• Training (5 years)
• Operations
• Inventory Management (9 years)
• Team Building (2 years)
• Word
• Microsoft Word (4 years)
• Payroll
• Multi-line Phone Systems (5 years)
• EMR Systems
• Phlebotomy
• Medical Terminology
• I have had 4 years + in an office setting. (4 years)
• Furniture Sales (Less than 1 year)
• Management
• Supervising experience
• Time management
• Customer service
• Microsoft Office
• Leadership
• Profit & Loss
• Recruiting
Certifications and Licenses
Medical Terminology
Present
Phlebotomy
Present
Assessments
Medical Receptionist Skills — Highly Proficient
January 2020
Managing physician schedules and maintaining accurate patient records Full results: Highly Proficient
Scheduling — Familiar
January 2020
Cross-referencing agendas and itineraries to avoid scheduling conflicts. Full results: Familiar
Customer Focus & Orientation — Highly Proficient
January 2020
Responding to customer situations with sensitivity Full results: Highly Proficient
Sales Associate — Highly Proficient
August 2019
Using influence and negotiation techniques to engage with and persuade customers. Full results: Highly Proficient
Reliability — Highly Proficient
July 2019
Tendency to be dependable and come to work
Full results: Highly Proficient
Organizational Skills — Highly Proficient
June 2019
Measures a candidate's ability to arrange and manage files or records using a set of rules. Full results: Highly Proficient
Customer Focus & Orientation — Expert
May 2019
Responding to customer situations with sensitivity. Full results: Expert
Verbal Communication — Proficient
May 2019
Measures a candidate's ability to effectively convey information when speaking. Full results: Proficient
Electronic Medical Records: Best Practices — Highly Proficient April 2019
Knowledge of EMR data, associated privacy regulations, and best practices for EMR use. Full results: Highly Proficient
Protecting patient privacy — Highly Proficient
January 2022
Understanding privacy rules and regulations associated with patient records Full results: Highly Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
I did not finish my medical assistant school. I moved before I could finish my clinicals.
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