Dental Assistant Customer Service

JM

JAEL MORENO

adx307@r.postjobfree.com 316-***-**** Opelika, AL 36801

Friendly Dental Assistant with 11 years of experience building strong relationships with patients and providing quality support during dental procedures. Knowledgeable and experienced in dental procedures. Works well with all personality types when interacting with patients and staff.

Bilingual: Spanish and English

Customer Service: answering phone calls, scheduling patients.

57 WPM

Disinfecting Rooms and Equipment

Patient Schedule Management

Open Dental Proficiency

Restorative Procedures

Assisted in Ortho, Pedo, Endo and Oral Surgery

Exam Room Setups

StudioBlu Dental Highland, NY

Dental Assistant

05/2021 - 01/2023

Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.

Provided chair-side assistance during dental examinations and procedures to boost efficiency and calm nervous patients.

Laid out dental instruments and equipment before procedures. Took X-Rays.

Gathered and reviewed patient records, data and health history to share with dentists for quick and accurate patient assessments, diagnoses and treatment.

Also helped front desk with answering phone calls and schedule patients. LanguageLine Pine Bush, NY

Spanish Interpreter

07/2020 - 05/2021

Interpreted conference calls and other workplace communications in real-time.

Provided appropriate contextual information to increase clients understanding of translations.

Assisted with customer support services, e-mail and inbound calling for LanguageLine Solutions organization.

Adhered to ethical codes protecting information confidentiality. Wichita Area Technical College Wichita, KS

Associate of Applied Science in Dental Assisting

06/2015

Took continuing education in 2015 for Associates of Applied Science (Supragingival scaling) Summary

Skills

Experience

Education and Training

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