Baileen

Capka

Experience

** ******** **** – ** March 2021

In-service Student• Admin Assistance • Mercedes-Benz South Africa

• Training administration: scheduling and preparing participant training material, compile and capture training registers on systems

• Quality assurance

• Ordering of office supply and stock when needed

• Venue management: prepare rooms for scheduled trainings

• Merseta: Learner registrations

• Project Management

• Customer Service: providing exceptional customer service, such as answering and directing all incoming telephone calls

• Meeting agenda setting and minutes managing, email enquiries, processing and transferring data

• Many other responsibilities that help maintain a productive office workplace

• Lead and coordinate Employee Volunteer Programme(EVP) initiatives

(Giving back to our communities)

• Updated and maintained filling system

• SHEQ Duties (Environmental ISO 14001 and Health and Safety 45001): ensure readiness/compliance for both internal and external audits, investigate health, safety & environment incidents. Formulate an environmental aspect register and operational risk assessment, safety induction of new employees, ensure all processes are reviewed and available, ensure that all SHE office bearers are trained, competent and legally appointed

01 April 2022 – 31 March 2023

Graduate Development Student • HR Administrator • Mercedes- Benz South Africa

• Talent acquisition: Recruitment & Selection – Identify the need, create the job ad, attracting applications, shortlisting applications, interviewing candidates, selection candidates, appointing(onboarding) successful candidate, induction & training

• Attending to daily queries of staff and hourly paid employees

• Off-boarding - resignations, End of contracts, dismissals, 203 Boeing Road,

Buffalo Flats

East London,5201

071-***-**** or 071 7600

135

baileen.capka.bay03@gm

ail.com

Driver ’s license: CODE B

• Development: Support with upskilling employees

• T&A (Time & Attendance) daily reports

• Monthly reporting

Key Skills:

• MS Office: Excel Basic –Advanced, MS Power Point Basic-Advanced, MS Word, MS OneNote, MS Teams, Outlook

• Systems: SAP, Time & Attendance Reports

• Quick learner, conflict management, time management, data capturing, teamwork and collaboration customer service and strong work ethic.

Education

High school: Alphendale Senior Secondary School,

• Matriculated in 2015 with a Bachelor Pass

Damelin College, East London

• Completed in 2019 National Diploma in Human Resources Certification: Mercedes Benz South Africa,

• MS Office: Excel Basic –Advanced, MS Power Point Basic-Advanced, MS Word, MS OneNote, Outlook.

• Modules completed JHJ: Time Management, planning and project management. Conflict management and negotiation skills. Analytical thinking and problem solving. Effective Business Communication and presentation skills. Emotional Intelligence and Personal Mastery.

• Safety Trainings: Introduction to SAMTRAC @ NOSA. HIRA (Hazard Identification and Risk Assessment) @ NOSA.

• Skills Development Facilitator @ Global Business Solutions in July 2022

Leadership

For starters, I have all the skills and experience listed in the job description, and I'm confident that I can make an immediate impact on your company. It's not just my background in leading successful projects but also my passion that drives me to succeed.

Also, I’m passionate about what I have to offer with my unique skills and experience. Working with people is my passion and to be able to deliver upon their requests makes it all worth it, most importantly making our engagements worthwhile and solving issues. People will forget what you said and what you did but people will never forget how you made them feel.

References

Tauhira Jansen (Mentor & Manager) :061-***-**** or 074-***-**** Romano Walters (Previous Mentor): 061-***-****

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