Hospitality
Resume:
Asad Ali
Enthusiastic hospitality worker experienced in performing a variety of roles
across the hospitality industry including waiting, front desk receptionist, customer service and concierge. Adept in providing exceptional customer service while effectively managing a multitude of tasks. Proficient in English, Urdu, Hindi, Punjabi and fluent (read and write) in Arabic too. EXPERIENCE
Head Waiter, Othman’s Lounge — Downtown Dubai, UAE Oct 2021— PRESENT
● Supported the restaurant manager in improving operations and resolving issues to deliver top-notch customer service.
● Managed a team of 8 waiters and waitresses, overseeing the hiring, training and professional growth of employees.
● Effectively managed day and night shifts, providing exceptional, friendly and fast service.
● Effectively communicated with kitchen staff regarding customer allergies, dietary requirements and other special requests.
● Helped the bar staff with making drinks and beverages.
● Skillfully anticipated and addressed guests’ service needs.
● Consistently adhered to quality expectations and standards while maintaining a high level of hygiene and cleanliness.
● Appropriately suggested additional items to customers to increase restaurant sales.
Warehouse Supervisor, Amazon — Manchester, UK
Nov 2019 — Mar 2021
Head Waiter, Akbars — Manchester, UK
Mar 2019 — Nov 2019
Receptionist, Regent Palaza — Karachi, Pakistan
Jun 2017 - Jan 2019
EDUCATION
IELTS, AEO Lahore
2018
Web Developer, Aptech Karachi
Jan 2018 — Jan 2019
Intermediate: Computer Science, BIAS Sahiwal
Sep 2012 — Sep 2014
Matriculation, BIAS Multan
Sep 2010 — Sep 2012
Dubai, UAE
adx2yu@r.postjobfree.com
SKILLS
Hospitality Management
Customer Service
Critical Thinking
Effective Time Management
Computer/IT Skills
Microsoft Office
LANGUAGES
English
Arabic (Intermediate Level)
Hindi
Urdu
Punjabi
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