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Customer Service Warehouse Supervisor

Location:
Dubai, United Arab Emirates
Salary:
5500
Posted:
July 04, 2023

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Resume:

Shankar Sharma

Warehouse Supervisor

Dubai, United Arab Emirates.

+971*********

adx2wz@r.postjobfree.com

https://www.linkedin.com/in/shankar-sharma-sa

Profile

Result-driven professional with a strong background in warehouse supervision, inventory management, and financial analysis. Skilled in managing workflows, implementing quality control measures, fostering open communication and team work. Customer service-oriented, consistently increasing efficiency and satisfaction. Bachelor degree in Business Studies, fluent in multiple languages, and committed to high achievement. Eager to contribute to organizational goals and discuss how my skills align with your company’s objectives.

Skills

Cross-functional communication

Planning & time management

MS-Word, Excel, PowerPoint, Graphic

Design, & Tally

Organizational skills & problem solving

Inventory management

Record keeping

Team management

Interpersonal skills

Quality control(food safety)

Customer service

Financial analysis and reporting

Committed high achiever

Rapid, adaptive & flexible

Retail industry

Solution-oriented

Leadership skills

Professional Experience

Warehouse Supervisor, Majid Al Futtaim, Carrefour, Dubai, UAE. July, 2020 – April, 2023

Coordinated and led daily warehouse operations of 17 staff; implemented KPI tracking system that increased team efficiency by 10 and reduced inventory discrepancies by 15%.

Streamlined inventory management process, improving efficiency and reducing errors.

Trained and managed warehouse team, enhancing productivity through workflows and action plans.

Prioritized compliance with health and safety regulations, leading to a decrease in workplace accidents and incidents.

Maintained warehouse inventory by conducting monthly physical counts and reconciling variances.

Oversaw warehouse operations by managing shipping and receiving, inventory and resources.

Determined warehouse workflow and allocated resources to meet daily high-volume targets.

Implemented procedures to promote smooth operations and appropriate warehouse equipment use.

Reviewed operations regularly to meet quality assurance standards.

Managed facility security through employee supervision and security camera observation, resulting in minimal shrinkage.

Addressed warehouse inventory management processes to meet internal, customer and audit standards.

Balanced staffing requirements, work hours and vacations to coordinate employee schedules.

Directed material transfers to product areas, and other internal departments. Checker, Majid Al Futtaim, Carrefour, Dubai, UAE. August, 2016 – July, 2020

Ensured quality and accuracy of goods through careful checking of quality and expiration dates.

Received goods with correct quantity, affirming precision in inventory management.

Maintained hygiene standards in the receiving area to ensure freshness and cleanliness.

Demonstrated attention to detail and accurate item scanning

Actively participated in upholding and organizing the workplace to enhance the shopping experience for customers.

Used specification sheets, gauges and standards charts to examine products and materials.

Compared product labels, tags and tickets to verify accuracy of shipment contents and quality specifications.

Accountant, Hotel Everest, Private LTD, Biratnagar, Morang, Nepal. July, 2015 – August, 2016

Prepared financial documents including daily cash book, purchase and sales ledger. Verified documentation and requested disbursements in accordance with financial procedures.

Insured confidentiality of financial information and followed internal controls.

Reconciled financial discrepancies to ensure accuracy.

Provided financial information to management through research and analysis.

Collected receivables to ensure timely payments.

Secured financial information by completing database backups.

Entered data into accounting software accurately to prepare journal entry information.

Executed tasks related to accounts payable, accounts receivable, financial statement preparation and cash flow analysis.

Retained accurate and up-to-date general ledger accounts. Education

Languages

Certificates

Bachelor Degree in Business Studies:

Tribhuvan University, Edenburgh College, - Morang, Nepal High School Diploma:

Shree Saraswati Higher Secondary School, - Morang, Nepal June 2015

May 2012



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