PERSONNEL PARTICULAR

Amigo Bakar Yacob

*-*, *** *** **** Road, # 02 -01, Singapore 455055

Phone: +65-97887643 (Singapore)

+966-********* (Hail, Saudi Arabia)

Email: adx2w3@r.postjobfree.com

adx2w3@r.postjobfree.com

Summary

Experienced and dedicated General Manager with over 40 years of experience in the hospitality industry. Extensive background includes the development of new hotel properties in China, Indonesia and developing nations like Uzbekistan, managing hotels from opening to operational stage and uplifting hotels that are deemed underperforming. Build a strong network with reputable travel agents, airlines, and hospitality companies in South East Asia.

PERSONNEL PARTICULAR:

Full Name : Amigo Bakar (Abu Bakar Yacob)

Date of Birth : 22nd of April’ 1955

Marital Status : Married

Nationality : Singaporean

EDUCATION

CORNELL UNIVERSITY

Food & Beverage Executive Development

AH & MA (American Hotels & Motel Association) Michigan University

Diploma in Hotel Management

AH & MA (American Hotels & Motel Association) Michigan University

Certificate of Specialization in F & B Management

Hotel School of LAUSANNE-SHATEC

Certificate in Hotel Management

Hyatt International

Certificate in Personal Development, Effective Communication & Leadership Training

PROFESSIONAL EXPERIENCES.

Holiday Villa Hotels & Resorts August 2019 until Present

General Manager

Appointed as an Opening General Manager for Holiday Villa, Hail, in Saudi Arabia.

With 228 Rooms & Suites with six Food & Beverage Outlets and four Function Rooms.

Montigo Resorts, Batam & Bali, Indonesia. May 2018 till June 2019.

Corporate Director of Operations / Area General Manager

Appointed as a Corporate Director of operations & Area General Manager for Montigo resorts, overseeing the day –to-day’s operations for the property and Involve in the opening of the project for Shanghai hotels & resorts. (Shanghai Wintastar) with Ski resorts, 3 hotels and service apartments.

Holiday Villa International

Director of Operations January 2017 to April 2018

Posted to Shanghai, Jiading, China to handle new projects as pre-opening of 4Stars property with Holiday Villa International.

Holiday Villa’ Pantai Indah, Bintan. January 2016 to December 2016

Exclusive Beach Front 139 Private Villa w/Pool.

Director of Operations.

Responsible for the entire Projects as Pre-Opening Management, responsible for Preparations, set-up, Operating Equipment requirement, Selection of Staffs, Kitchen Requirement and Training and for Opening of the Property.

Property/Project belong to Salim’s Group part of BRC, “Bintan Resort Cakrawala”

Lion Hotel & Plaza, Manado Indonesia March 2012 to December 2015

With 182 rooms including a Plaza and retails mall

General Manager

Responsible for Lion' Air first hotel development in Manado from pre-planning stage, interior design, defining operating equipment, recruitment and training.

Developed marketing campaigns and partnerships to promote Lion Hotel as a preferred hotel in Manado.

Managed opening of the hotels and subsequently handling the day-to-day operations Involved in the pre-planning stage of several potential hospitality projects under Lion Hotel Group.

Hotel Oasis Benoa/Oasis Hospitality Mgmt. Bali April 2011 – February 2012

Chief Operating Office & Group General Manager

Established a hotel management company for the hospitality arm of Oasis Group, defining the group's best practices and brand standards.

Managed the development of four hotels and a resort in Bali that were in the opening stages.

Revamped an existing property under the Oasis group, with a focus on improving facilities,

Customer service, staff morale and efficiency.

Rolled out strategies and established partnerships to increase average room rate and occupancy.

Ambhara Hotel, Jakarta, Indonesia April 2008 – March 2011

General Manager of 270 rooms property with 6 F& B outlets and 16 Function Rooms.

Responsible for the refurbishment of the Hotel and developed new facilities to include a pub, bakery’ F&B outlets and a fitness centre.

Managed the day-to-day operations of hotel, with a focus on positioning the hotel as a choice of business hotel for travellers.

Restructured hotel’s operations to improve efficiency and created opportunities for professional development among hotel staff.

Launched yearly marketing and sales campaigns to create awareness in domestic and SEA markets.

Improved the occupancy with an average occupancy of 87% and with Gross Operating profit of 44%.

The Bay Villas Resort & Spa, Tanjung Lesung ’ Indonesia. April 2007 – March 2008

General Manager of 49 Exclusive Villas and with107 rooms.

Managed the day to day operations of existing property

Targeted marketing and promotional campaigns towards mid and up market clientele, looking for a relaxing holiday destination.

Developed hotel activity offerings to guests including water sport activities, team building

for company retreats and high impact activities.

Le Grande Plaza, Tashkent Uzbekistan January 2005 – February 2007

General Manager/Managing Director for deluxe property with 370 rooms.

Rebranding and repositioned hotel after massive renovation and refurbishment works were completed. Launched a marketing campaign with an objective of establishing hotel's image that were on par with international industry standards.

Established Standard Operating Procedures from scratch introduced and developed content for staff training manual.

Accomplished an increase in occupancy achieved 78% with an average room rate of USD97, Gross Operating Profit of 40.1%.

Ramayana Hotels and Resorts, Bali January 2004 – January 2005

General Manager/Group Coordinator of six Hotels/Resorts and eight Free Standing Restaurants.

Standardize marketing initiatives and branding throughout the entire chain of Ramayana hotels. Conduct training for Department heads & Management to meet and exceed hotel standards.

Review, improve and implement all operating procedures of the company.

Implemented for refurbishment and upgrading of hotel rooms and facilities.

Actively involved in the pre-opening of new properties and launching of new marketing campaigns related to new openings.

Accomplished an average occupancy of 81 % consistently, with a gross operating profit of 56.3%.

Lecka Lecka Sdn Bhd, Kuala Lumpur Malaysia May 2002 – December 2003

General Manager/Managing Director

Established an Italian Gelato Plant in Kuala Lumpur, Malaysia.

Conducted several analytical and feasibility studies prior to setting up plant,

Including a market analysis and survey.

Prepared budgetary requirements and investment plan for five years, considering opportunities for expansion.

Conducted training for newly recruited operating staff, included a specific training manual and Standard Operating Procedures.

Grew existing business and established new outlets within a year at strategic locations due to Products growing demand.

Established growth for company presently operating in a franchise mode.

Familiarisation and working in Como, Italy for six months prior to launch, to gain first-hand product knowledge and experience on the Gelato industry.

Lor-in Boutique Villa, Bali January 2000—March 2002

General Manager of a 46-exclusive beachfront boutique villa property.

Conducted an overhaul of the property that was operating without a General Manager for 5 months and was in critical financial state.

Revamped and restricted entire operating procedures for all departments.

Motivated and increased low staff morale, to ensure excellent service to guests.

Improved hotel aesthetics and facilities that were in dire condition.

Improved the marketing and branding strategy of the property and established a clear target market.

Accomplished 78.8% occupancy prior to departure, with average room rate of USD155, GOP of 54%.

Sahid Jaya Hotel Group, Indonesia July 1996 — August 1999

General Manager of 5-star deluxe property at Sahid Makassar, Sulawesi, Indonesia.

Appointed as Pre-Opening General Manager for hotel consisting of 250 rooms.

Developed new facilities such as 5 F&B outlets, a pub with 200 seating capacity and the biggest convention hall in East Indonesia, with a seating capacity of 1000 persons.

Established and implement the entire hotel systems for opening.

Coordinated with contractors and suppliers to ensure that deadline for hotel opening was met.

Achieved recognition as a leading hotel in East Sulawesi within a year of opening.

Sahid Jaya Hotel Jakarta July 1989-June 1996

Executive Assistant Manager — Food & Beverage

Sahid Jaya Hotel with 750 Rooms and I In charge of extensive and complex F&B operations, which include:

11F&B outlets, one Delicatessen store & Conference & convention facilities with

670 Employees

Largest Banquet Operations in Jakarta with 19 function rooms

Managed the operations of the F&B divisions, which serve 960,000 meals a year, with F&B revenues accounting for 41 % of hotel's revenue and 46% of profit.

Extensively managed the booking of functions rooms, and generated revenues of an average of US8.4 mill yearly from function room bookings. Involved in the upgrading of hotel aesthetics and subsequently achieved 5-star status.

Grand Hyatt, Singapore August 1970 — June 1989

Conventions Services Operations Manager

Started as a Room Service Manager in August 1976, subsequently achieved several promotions throughout my tenure.

Underwent several assignments to the Royal Brunei Palace, assisting in their large-scale functions attended by Head of States and top dignitaries.

Undertook overseas assignments as part of Hyatt's training program was assigned to Hyatt Kuala Lumpur, to assist in the pre-opening of hotel property, including the establishment of the Banquet and Convention department and procedures of service program, Hyatt Touch.

Responsible for all Banquet functions, conference and exhibitions at Hyatt Singapore, catering to client's individual requirements.

Grand Hyatt, Singapore. Since 1970 to 1989, Career Paths.

-Working in French Restaurant for over 3 years.

-Posted to Room service as Head Waiter for 3 years.

-Promoted as Maître’ D’ Hotel for almost 2 years.

-Posted to Stewarding Department as Assistant Stewarding Manager

-Posted to Sales & F&B Group Coordinator

-Promoted to Catering & Convention Manager for over 3 years.

-Posted to Kuala Lumpur for opening of Hyatt Saujana.

-Posted to Brunei’s Sultan Palace assisting the Management for opening and Independence Day’s celebration.

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