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Customer Service Contact Person

Location:
Pretoria, Gauteng, South Africa
Posted:
July 04, 2023

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Resume:

*

CURRICULUM VITAE

OF

MASENYA LERATO MARIA

Residential: 7294 Acacia Complex

Ext 36 Bokang Street

Olieven Houtbosch

0187

PERSONAL

Cell : 071-***-**** / 067-***-****

Date of Birth : 1987-13-11

ID NO : 871**********

Gender : female

Health : Good

Marital status : Married

Home Language : Sepedi

Other Language : English; xhosa & Zulu

Nationality : South African

Driving Licence : Code 10

OBJECTIVE

I wish to apply my diverse knowledge, skills and creativity in an environment which yields self-development through teamwork, dedication and self- motivation.

EDUCATIONAL QUALIFICATION

1 Secondary School ; Moloisi Secondary School

Highest Std Passed ; Grade 11

Subjects : English, Sepedi, Agricultural Science

: Life Science, Geography,Life Orientation

: Maths Literacy

Year : 2017

2

1. TERTIARY QUALIFICATION

Institution : Sheppered Academy Fet College

Qualification : Call Centre & Computer Skills

: Ms Word, power point, Excel publisher & Outlook

Year Completed : 2013

2. TERTIARY QUALIFICATION

Institution : IQ Academy College

Qualification : Office Administration

Subjects : Introduction to Management, Managing Service Providers and Customers, Office Administration, Financial administration and Communication, Year : 2019 April

3. TERTIARY QUALIFICATION

Institution : Brilliant Minds Academy

Qualification : Technical Matric N3

Subjects : Industrial ogarnisation, supervision in industry & industrial Organisation and planning

Year : 2019 / Still studying

4. DUTIES AND RESPONSIBILITIES

: Handling incoming calls and other communications

: managing file system

: Recording information as needed

: Welcoming and greet clients

: Updating paperwork, maintaining documents and word processing

: Helping organize and maintain office common areas SKILLS - Excellent customer Service

- Communication

- Teamwork

- Time management

- Honesty and intergrit

3

WORK EXPERIENCE

Company Name :Tekkie Town ( Balfour Park)

Position Held : Shop Assistance

Year : 2009 to 2010

Company Name :Linked Thoughts Consulting Cc

Position Held : Office Assistant

Year : 2015 to Date

REFERENCES:

1. Contact Person : Mr Ralefatane

Designation : Principal

Name of institution : Matsibe Secondary School

Cell Number : 073-***-****

2 Contact Person : Mr Sibusiso

Designation : Manager

Name of company : Tekkie Town

Cell Number : 082-***-****

3.Contact Person : Mr Silindile Nkalanga

Designation : HR Management

Name of company : Linked Thoughts Consulting Cc

Cell Number : 079-***-****/ 065-***-****



Contact this candidate