** ***** *. *********

Mascalucia Ct ***** Mobile:+39-393*******

Email:adx2qy@r.postjobfree.com

Davide Capone

Summary

A high performing individual, demonstrating drive, enthusiasm and initiative, with the ability to work well under pressure.

Objective

Seeking a dynamic role, where my professional experience and education will allow me to make an immediate contribution.

Organizational Experience

Maximo Nivel

Designation: English Tutor

Period: 10/12/2021- 31/12/2022

Location: Cusco (Peru)

Roles & Responsibilities: Student-focused English tutor with experience in helping students develop stronger language skills and foreign students develop English language reading, writing and speaking skills. Highly skilled in leveraging TEFL methodologies, instructional technology and differentiated learning techniques to help students comprehend and retain lecture objectives. Dedicated to group and one-on-one tutoring, coaching and mentoring.

(Teaching Certificate 0403-01-1221-82055)

C3i SOLUTIONS (HCL technologies Company)

Designation: IT support 1 level

Period: 03/06/2019- 31/12/2019

Location: Bulgaria

Roles & Responsibilities: Assist users with the operations/repair of computer systems and other technological equipment.

Concentrix\Rentalcars

Designation: Customer service

Period: 07/01/2019- 31/05/2019

Location: Bulgaria

Roles & Responsibilities: Deliver an excellent customer service in Italian, English and Spanish. Making, amending and canceling cars booking.

Almaviva\Vodafone

Designation: Customer service

Period: 1/09/2016- 1/3/2018

Location: Italy

Roles & Responsibilities: Deliver an excellent customer experience, helping customers choose the right product and/or service for their requirements and conducts problem solving and troubleshooting. Soleluna (private primary school)

Designation: Classroom assistant

Period: 14/09/2015- 09/06/2016

Location: Italy

Roles & Responsibilities: Help teachers to make lesson plans, keeping the classrooms tidy and engaging, and helping to move pupils between subjects, assist the teacher in marking work, and general control of the children, also help by supervising at playtimes, and occupying the children during rainy break times. Simply (supermarket)

Designation: Cashier

Period: 12/11/2014- 11/05/2015

Location: Italy

Roles & Responsibilities: Maintain the cash counter in running condition, design and put together store displays,balance out daily sales history at the end of the day, perform cashier, bagger, and other duties as assigned, assist weekly sales promotion price changes and assist customers in finding items. Nando’s Westfield, Stratford city

Designation: Nandoca

Period: 01/07/2013- 01/12/2013

Location: London

Roles & Responsibilities: Host: Welcoming people, conduct them to a table, obtaining the knowledge of free tables and organize to minimize the queue Runner: Serve dishes at tables according to order, assist the managers to clean and close the restaurants after the hours, attend periodically staff meetings and training sessions Floor Staff: Provide customer services every day, recommend wines and other foods/drinks to customers and take the second order/dessert order from them, responsible to serve the and collect payments from the customers Cashier: Hands-on experience in accepting payments from customers and give change and receipts, highly skilled in using scanners, cash registers, and calculators to calculate the price of items that customers buy, proven record of using the right process for cash, credit cards, or other types of payment, In- depth knowledge of handling returns and exchanges of goods. Fumetteria Manga Planet (Book Shop)

Designation: Sales Assistant

Period: Jan 2011- December 2012

Location: Italy

Roles & Responsibilities: Take orders from customers and serve them, obtain the knowledge of the stock and know where to find the items in the shop in catalogues and on databases, keep stock in a clean and tidy condition, display competence in the use of till transactions, bookshelves management, sales of books and meet the daily targets.

Info-Tech Point (Electronics Shop)

Designation: Sales and Technical Assistant

Period: March 2010- August 2010

Location: Italy

Roles & Responsibilities: Sales of electronics products troubleshoot products and services to best fit customer’s needs and expectations, work in a team to achieve the daily targets, provide technical service to customers, assisting customers in the selection and purchase of items, Handling customer complaints in a professional and diplomatic way, setting up promotional displays, keeping merchandise orderly and neat in appearance.

Mosanghini Elevatori

Designation: Lift technician Assistant

Period: January 2009- February 2010

Location: Italy

Roles & Responsibilities: Setup and maintain elevators, participate in additional training to keep skills up-to- date, test newly installed equipment to ensure that it meets specifications, Maintain log books that detail all repairs and checks performed, disassemble defective units, locate malfunctions and take appropriate actions.

Possess proven personnel, customer service, management skills as well as diversity in written and verbal communication, leadership, contract negotiation and interpersonal business relationship.

A proven team player and able to prioritize work load effectively and efficiently.

Skilled at troubleshooting and fixing problems while minimizing customer stress levels.

Recognized for professionalism, positive mental attitude, commitment to excellence, and demonstrated ability to communicate and interact effectively with senior management, associates, and customers.

Honest, Humble, Sincere and a hard worker with a high level of integrity.

Good presentation and Communication skills.

Academics

Main---Literature/Linguistic/Philosophy/Psychology/Media July 2009- June 2012. Italy Apprenticeship—Department of letters and philosophy-Communication and Editing Degree- Scienze della comunicazione editing

Teaching Qualification:

Date Awarded: December 2021 Maximo Nivel (Cusco-Peru) TEFL 150 hours with practical teaching (Certificate 0403-01-1221-82055)

Technical Proficiency

Operating Systems: - Windows and a good understanding of Microsoft Office package, plus some minor it skills, fast learner.

Driver licence

Italian\European driver licence (car)

Languages: English (Fluent) Italian (Native) Spanish (Fluent) German (basic) Personal Details

Date of Birth -05/05/1985

Marital Status -Single

Sex -Male

Nationality - Italian

SOFT SKILLS

DECLARATION

I hereby declare that the above furnished data is true to the best of my knowledge and belief. Davide Capone

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