MERSADIES WILLIAMS

M

Phoenix, AZ

602-***-****

adx2ov@r.postjobfree.com

Experienced server bringing enthusiasm, dedication, and an exceptional work ethic. Highly motivated

Work with a sense of urgency

Dedicated to ensuring customer satisfaction

Exceptional interpersonal and team-building skills Skilled at anticipating, identifying, and fulfilling guest needs and clarifying special orders Success multitasking while remaining professional and courteous in a fast-paced environment Experienced in restaurant caterings with big groups WORK EXPERIENCE

Server

04/2018 to 05/2020

Taberina

Sky Harbor Airport

Assist guests with menu options and special orders. Respond to inquiries regarding meal prep and service. Upsell appetizers, beverages, and desserts. Regularly follow up with guest tables and promptly fulfill additional requests. Assist team members with running food. Restock supplies and condiments. Server

07/2020 to 01/2022

Ajo Als Mexican Resturant

Phoenix AZ

Assiste customers with menu selection, drink orders and special requests. Ensure prompt,friendly and accurate service. Continually check on guest tables and follow up on additional requests. Assit the expo with to go orders and running food. Experinced in resturant caterings. Patio serve

House keeper

01/2012 to 09/2014

Motel 6

Phoenix AZ

Clean and restock motel rooms. Follow up with guests' requests for items and cleaning services. Ensure a supply of clean linens. Clean comment areas and assist office personal Server

03/2007 to 02/2018

Sylvia La Canasta

Phoenix AZ

Assist customers with menu selection, drink orders and special requests. Assist with to go orders and online ordering. Setup resturant caterings and ensured excellent service and attend to the needs of the guests. Barback on the weekends and on happy hour. Patio serve

SKILLS

Customer Service - 10+ years

Serving - 10+ years

Resturant Caterings - 8 years

EDUCATION

Phoenix College

Associate

GED

Phoenix Az

04/2003 to 08/2003

ADDITIONAL INFORMATION

7. Highly motivated to ensure guest satisfaction

8. Friendly

9. Exceptional guest service

10. Maintain a level of professionalism at all times 11. Reliable

12. Dependable

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