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Customer Service Call Center

Location:
Davenport, IA
Salary:
18 hr
Posted:
July 03, 2023

Contact this candidate

Resume:

Amie Cooper

Davenport, IA *****

adx2mz@r.postjobfree.com

+1-563-***-****

Work Experience

Dock Worker/Forklift Operator

Dohrn Transfer Company - Rock Island, IL

March 2023 to Present

I load and unload trailers. Take products to locations for shipment. Material Handler/Forklift Operator

XPAC - Milan, IL

June 2022 to March 2023

I load and unload trailers. I run one area of the warehouse. I feed lines with product. Education

Some college in Nursing

Scott community college - Bettendorf, IA

Skills

• Forklift (10+ years)

• Computer literacy (5 years)

• Logistics

• Microsoft Word (2 years)

• Assembly (10+ years)

• SAP (1 year)

• Load & unload (10+ years)

• Order picking (1 year)

• Warehouse experience (10+ years)

• Food service (1 year)

• Shipping & receiving (5 years)

• RF scanner (5 years)

• Customer service (4 years)

• Warehouse supervisor experience (1 year)

• Cashiering (2 years)

• Stocking (2 years)

• Computer operation

• Warehouse management

• Cleaning (10+ years)

• Reach truck

• Inventory control (2 years)

• Materials handling (6 years)

• Pallet jack (10+ years)

• Leadership (2 years)

• Cash handling (10+ years)

• Microsoft Office

• Communication skills (2 years)

• Organizational skills (10+ years)

• Driving (2 years)

• Typing (10+ years)

• Computer skills (2 years)

• Order Picker

• Quality Assurance

• Warehouse Distribution Experience

Languages

• American Sign Language - Fluent

• Spanish - Intermediate

Certifications and Licenses

Forklift Certification

Present

Driver's License

August 2029

Forklift Certification

April 2010 to Present

Assessments

Customer service — Proficient

April 2022

Identifying and resolving common customer issues

Full results: Proficient

Scheduling — Proficient

April 2022

Cross-referencing agendas and itineraries to avoid scheduling conflicts Full results: Proficient

Sales skills — Proficient

April 2022

Influencing and negotiating with customers

Full results: Proficient

Verbal communication — Proficient

April 2022

Speaking clearly, correctly, and concisely

Full results: Proficient

Customer focus & orientation — Proficient

April 2022

Responding to customer situations with sensitivity Full results: Proficient

Work style: Reliability — Proficient

November 2021

Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient

Inside sales — Proficient

July 2022

Understanding and responding appropriately in sales scenarios, and performing common sales calculations

Full results: Proficient

Call center customer service — Proficient

April 2022

Demonstrating customer service skills in a call center setting Full results: Proficient

Forklift safety — Proficient

September 2021

Best practices and safety hazards in forklift operation Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.



Contact this candidate