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Customer Service Administrative Assistant

Location:
Perth Amboy, NJ
Salary:
70000 Annually
Posted:
July 03, 2023

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Resume:

Josefina M. Batista

adx2l2@r.postjobfree.com

*** ******* **

PERTH AMBOY NJ 08861

862-***-****

OBJECTIVE

Seeking a challenging stable position where I can utilize and expand my professional experience and strong organizational skills in Production support functions for a company with growth opportunity.

EXPERIENCE

04/12/23 to Current

Personnel Connections Customer Service Representative

Creating Sales order via Customer Portals

Corresponding with all of our warehouses for Inventory issues and transfers

Corresponding with customers reagrding any concerns with order on time delivery, delays, production and transportation issues including tracking informations

Creating ASN's on customer portals that will ship

Creating Proforma Invoices for shpments that require it

Respond to customer's request in atimely manner

Working with market managers for new items and production

Help customers with getting items shipped early if requested

Work with shipping to get deliveries loaded and ready to go.

Work with Inventory Specialist if any production obstacles are encountered

Resolve any customer concerns

09/06/22 to 12/22/22

Aston Carter Production Planner

Lead weekly operational meeting with internal and/or external production teams to discuss the current production plan, required staff, set priorities, and overcome obstacles encountered

Responsible for coordination of incoming bulk materials and timing of execution

Measure and monitor production floor output/performance and make required scheduling changes as needed

Participate in cross functional meetings to align production deadlines/constraints

Responsible for communicating to top tier suppliers to monitor output/product availability and schedule component releases to minimize 3rd party warehousing cost

Responds to demand and supply changes in a timely and accurate manner to minimize production downtime and maintain efficiencies

Work closely with sales and customer service to ensure that finished goods are available for customer s orders as needed

Provide to managers of the department s weekly information on risk of out of stocks items and delaying customer s orders

Lead aspects of production planning to help navigate complex supply change challenges

Collect, interpret, review and compile data from a wide range of internal and external sources to support business decisions

Create and release Process orders for internal and external demand

Blend in stock production that can be used to create material that can be sold

Planning via SAP, MRP and ERP systems.

August 2021 August 2022

Robert Half Talent Solutions Production Clerk

Creating PO for incoming orders

Create and coordinate daily production Schedules

Ensuring that the required materials are available and/or ordered for production departments

Compiling and managing production data for production

Creating labels for shipments

Customer service

Cycle counts on a monthly basis

Inventory Control

Data Entry

Administrative Assistant

June 2013 to November 2019

Lotito Foods Production Planner

Develop and review production planning with managers for approval.

Plan production tasks and schedule according to customer's demands.

Monitor the execution of production.

Plan and resolve any potential issues in a timely manner.

Ensure that equipment, materials, and manpower requirements are available to execute production orders via inventory commitment reports and in-stock lot reports.

Use inventory management process to avoid shortages and excesses.

Adjust production schedule accordingly to meet deadlines.

Maintain reports for production planning activities and sequences.

Create the batch tickets needed for production.

Closing the batch tickets for shipments.

Handling sales order entry, inventory control, cycle counts, shipping & receiving and labels and reports.

EDUCATION

5/1994 The Cittone Institute Edison, NJ

Business Administration

SKILLS

Bilingual communication skills Read, write, speak, understand and communicate English & Spanish fluently

Intermediate proficiency in MS Excel and PowerPoint

Microsoft Office Suite (Outlook, Word, Excel, PowerPoint)

Microsoft Vision

ERP and MRP

Workday

Sage

SAP

JD Edwards

REFERENCE

Furnished upon request

SALARY: 75,000 Annually



Contact this candidate