OBJECTIVE

I am looking for a challenging job with a rapidly growing organization

that can provide me with a range of goals and job objectives within a contemporary and economical business setting.

EXPERIENCE

Momentum Credit

July 2020 - To Date

Relationship Officer

-Assist clients with information on how to apply and process the loans

-contact existing customers and informed them of new product offers

-Assist sales team by calling and following up on leads

-Provide exceptional service and support to retain customers

-Train and mentor new joiners staff members to improve efficiency Sirikwa Hotel, Eldoret

April 2017 - October 2019

Front officer

-Managed and dealt with customers complaints by resolving issues at hand

-Maintaining neat,presentable reception area through frequent cleaning

-providing excellent customer service through out hotel visits, resulting in outstanding TripAdvisor feedback

-Promote hotel amenities during check-ins and check-outs St.Lukes Trauma and Orthopaedic Hospital

October 2013 - February 2017

Administrative Assistant

-Received sorted and directed incoming mail to maintain good communication channels

-Organized and stored hardcopy files

-Managed information on company database for different organisational activities to track history

-Answered and managed incoming and outgoing calls while recording accurate messages

-Updated client correspondence files and noted additions in file index

-Performed administrative tasks, document management and report development of inter-department use.

EDUCATION

Alphax College

2011

Certificate in Computer Packages

Credit

@

O

,

EMMANUEL BETT

CONTACT

adx2iu@r.postjobfree.com

+254*********

33-30100, Eldoret

SKILLS

-Promotions planning skills -Sales

strategy familiarity -Critical thinking -

Problem solving -Teamwork and

collaboration -Professionalism and

strong work ethic -Leadership skills

and ability to manage and supervise

-Organizing records -

LANGUAGES

English, Kiswahili,French and

Kalenjin

Eldoret Aviation Technical Institute

2013

Diploma in Airport operations and Flight Dispatch

Upper Credit

Kisii University

2017

Diploma in Library and information science

Credit

REFERENCE

Joyce Kirior - "Sirikwa Hotel, Eldoret "

Assistant Manager

adx2iu@r.postjobfree.com

072*******

Diana Kimutai - "St.Lukes Trauma and Orthopaedic Hospital " Operations Manager

adx2iu@r.postjobfree.com

072*******

Nancy Amoit - "Momentum Credit Ltd"

Branch Manager

adx2iu@r.postjobfree.com

078*******

Contact this candidate