Medical Center Analyst Ii

KEVIN BROWN

678-***-**** adx2ir@r.postjobfree.com

Professional Summary

Seasoned Trainer & Healthcare Implementation Specialist with over 17 years of experience in content development and providing quality class room training, in primarily the Health Care industry. Extensive experience in all aspects of providing ATE support to Physicians, Nurses, and end users, and collaborating with cross-functional teams. Continually exceeds expectations by creating valuable partnerships and works well with people at all levels of the organization, including stakeholders, customers, and team members.

Skills

·Designing & Executing Curriculum Strategies

·One-on-One End User Education Sessions

·Consulting Stakeholders & Gathering Requirements

·Developing Learning Performance Support Assets

·Implementing & Teaching Workflows

·Lengthy Engagements & Big Bang Conversions

·Service Now Administrator (Help Desk Tickets)

·Managing Learning Projects & Programs

·Educational Frameworks & Learning Best Practices

·Optimizing Surgical Preference Cards

·Developing & Delivering Curriculum Materials

·Easily Adapting to New Teams & Environments

·Excellent Verbal & Written Communication

·Salesforce Admin

Curriculum Development & Classroom, Cerner, & SurgiNet Training Experience

·Developing the curriculum for quality classroom training along with delivery strategies and materials, as well as developing program evaluation strategies to ensure key educational objectives are met, and appropriate learning has occurred.

·Consulting with managers and clinical leadership regarding specialty/departmental training needs along with alignment with operational needs to ensure the training plan meets identified requirements.

·Establishing workload assignments and priorities to meet operational requirements, as well as coordinating staff scheduling during extended absences or leaves and addressing scheduling issues immediately.

·Facilitating implementation of a competency development framework and proficiency assessment and reinforcement strategies in collaboration with the site clinical leadership, including reviewing and monitoring adherence to education policy plus tracking progress related to training activities.

·Meeting regularly with staff to set clear performance parameters and provide continuous communications strategies, while continuously clarifying performance expectations and conducting performance reviews and conversations in collaboration with the Director.

·Overseeing Train-the-Trainer sessions, conducting favorite fairs, personalization labs, 1:1 Physician training, and poll testing, as well as leading, guiding, and mentoring Clinical Instructors and Learning Specialists through coaching.

·Supporting multiple waves of go-lives, including providing end user support and classroom training up to 400 providers at one time, while working closely with SMEs and the Clinical Analyst to develop and test workflows.

Healthcare Implementation & ATE Support Experience

·Overseeing the implementation of Meditech Expanse into 8 acute sites simultaneously, including handling the initial client visits, discussing ATE support, conducting site walk-throughs, pre-go-live department calls, and staffing ATE support.

·Coordinating travel and carpools along with ATE schedules for all 8 sites, as well as delegating daily duties during the 21-day conversion for Wave 1, conferring with Hospital Administration or Superusers about daily adjustments.

·Collaborating with Pre-Conversion readiness teams and facilitating assessments of hospital readiness for PowerChart or CPOE conversions, as well as providing end user support to nursing staff during the conversion.

·Conducting Personalization Labs for Nurses and Physicians, including operative documentation and optimized surgical preference cards, while utilizing the 6-step process including grouping cards into categories, cleaning up the database, and analyzing items for accuracy.

·Creating cross-comparisons, establishing visual controls such as a color system, and ensuring stability by implementing SOPs to create, edit, or delete preference cards.

·Providing ATE support in PowerChart, troubleshooting system malfunctions and Hardware or Software, and performing system checks and analyzing information systems while conferring with hospital staff to identify areas for improvement

Professional Experience

Cerner - Northside Hospital - Function Analyst II - June 2021 - present

Cerner - Univ of Louisville Health - January 2021 - June 2021

EPIC ATE OpTime/Anes - Advocate Health Chicago - December 2020

Cerner - Univ of Louisville Health - October 2020 - November 2020

DoD Function Analyst II, SurgiNet - February 2020 to March 2020

EPIC ATE OpTime/Anes - Advocate Health Chicago - January 2020 - February 2020

Cerner Trainer, SurgiNet - Vancouver Health System - November 2019 to January 2020

EPIC - NYU Health Beaker Trainer - October 2019

Cerner Trainer -SurgiNet/Anes - Adventist Health - September 2019

DoD Function Analyst II, SurgiNet – May 2019 to September 2019

Acute Project Coordinator – ARH Healthcare, Hazard, KY – December 2018 to May 2019

Cerner Trainer, Anesthesia & SurgiNet (Instructional Design) – Covenant Health, Knoxville, TN – April to December 2018

SurgiNet Trainer – Fairfield Medical Center, Lancaster, OH – February to March 2018

SurgiNet & Anesthesia Conversion Support – IASIS & Steward Healthcare, Salt Lake City, UT – January 2018

Cerner Trainer, SurgiNet – IASIS & Steward Healthcare, Phoenix, AZ – June to December 2017

Cerner SurgiNet & Anesthesia – Sharp Memorial Mary Birch Center, San Diego, CA – March 2017

Cerner Build Analyst & Classroom Trainer, SurgiNet & Anesthesia – Baptist Jacksonville, Jacksonville, FL – July to January 2017

Cerner SurgiNet & Anesthesia, Implementation Support – Sharp Memorial Mary Birth Center, San Diego, CA – May to June 2016

Epic ATE OpTime & Anesthesia – High Point Regional, High Point, NC – April 2016

Epic ATE – Caromont Health, Gastonia, NC – April 2016

Cerner Build Analyst & Classroom Trainer – Phoenix Baptist Hospital, Phoenix, AZ – October to March 2016

Cerner Trainer – Glen Falls Hospital, Glen Falls, NY – September 2015

Epic Implementation Specialist & Clinical Analyst – OSF Saint Francis, Peoria, IL – April to May 2015

Cerner Trainer – Health South Phenix City, Phenix City, AL – February to April 2015

Cerner Trainer – Health South Newnan, Newnan, GA – December 2014

Cerner Trainer, SurgiNet – Phoenix Baptist Hospital, Phoenix, AZ – October to November 2014

Cerner Trainer, SurgiNet – Catholic Health Initiatives, Louisville, KY - September to October 2014

Cerner Classroom Trainer – Valley Baptist Medical Center, Harlingen, TX – August to September 2014

Cerner Classroom Trainer, SurgiNet – Cook County Hospital, Chicago, IL – June to July 2014

Cerner Trainer, SurgiNet – Titusville Area Hospital, Titusville, FL – May 2014

Cerner Ace Team Lead – Shore Medical Center, Somers Point, NJ – May 2014

Cerner Trainer & Clinical Systems Analyst – St. Joseph Hospital (VIA Christi), Wichita, KS – February to April 2014

Cerner Activation Consultant – Mission Regional Medical Center, Mission, TX – January 2014

Maintenance Supervisor – Shenandoah Fleet Maintenance & Management, LLC, Atlanta, GA – August to December 2013

Cerner Classroom Trainer, SurgiNet – Cottage Hospital, Galesburg, IL – March to July 2013

Systems Analyst & Mechanic Assembler (C41) – Day Force, MSF 1, Kuwait – August 2012 to January 2013

Cerner Trainer & Consultant – Sharp Memorial Hospital, San Diego, CA – February to March 2013

Cerner Trainer & Clinical Analyst – OSF Saint Francis, Peoria, IL – January to July 2012

Cerner Analyst & Radiology System – Martha Jefferson Hospital, Charlottesville, VA – February to November 2011

Cerner Consultant & Analyst – Florida Hospital, Orlando, FL – August 2010 to January 2011

Cerner Trainer – Harbor View Medical Center, Seattle, WA – February to July 2010

Cerner Ambulatory Consultant – Sierra Providence East Medical Center, El Paso, TX – March to July 2008

Operations Manager & Logistics Analyst – Tax Law Associates, Atlanta, GA – October 2002 to February 2008

Certifications

MHS Genesis Certified

Education

Galilee Ministries University – Bachelor of Science in Healthcare Information Management – 2018

University of Illinois – Business Management – 2002 to 2004

Parkland Community College – Business Administration – 1999 to 2001

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