Customer Service Administrative Assistant
Resume:
Shari McClain
ADMINISTRATIVE ASSISTANT – Leggett & Platt
Bonneville, MS 38829
**********@*****.***
To obtain a position with a progressive company with opportunities for advancement in return for quality work.
WORK EXPERIENCE
ADMINISTRATIVE ASSISTANT
Leggett & Platt – Tupelo, MS
August 2018 to Present
*Billed Mattress shipped each Day.
*Enter PO’s
*Enter Freight Receipts to Spreadsheet each month
*Match Invoices, Work Orders & PO’s each day
*Type up Production Schedules & Foam to be Cut for 2 Shifts.
*Keep up with Scrap Reports and Credits from Vendors for Damaged Product.
*Enter inventory Reports for 2 Customers each Day and send
*Help with some of inventory control in AX and LPCS
*Do Reports on Weekly basis with Graphs to Chart our production & shipping etc. progress.
*Back up Robin other lady in office doing some of her things when she is not in office.
*Team player does what needs to be done.
BOOKKEEPER/OFFICE MANAGER
Titan Factory Direct - Shreveport, LA
September 2012 to June 2018
*Accounts Receivables & Accounts Payables for (Skyco) Enter A/P in NAV for Titan
*Enter Payroll & do Human Resource duties
*Kept books for Skyco 2 Locations & owner's personal books.
*Took care of customers & with owner's personal mortgages from collections to statements.
*Take care of paperwork for Sales of Mobile Homes that is very detailed paperwork.
*Do Service for Customer after Home is bought. Order Parts for Houses from 3 Factories
*Help General Manager & Sales Managers in 2 Locations with anything that might arise.
*Do Errands for company.
*Backup Salesmen when they get busy answer sales calls to waiting on customers. Have sold
Some homes & shared in commission with Salesman.
*Keep files for ALL customers who buy homes.
FAB SHOP PROCESSOR
FM Road
July 2011 to March 2012
*Billed Select Field Services Department Invoices for Fab Shop & Deberry Location
*Did Reports for my SFS Department Supervisor located in Deberry, TX
*Kept track of all invoices billed on EXCEL spreadsheet to keep us balanced with S'port office
*Helped Fab Shop Supervisor located in Frierson, LA keep special jobs details up to date
*Helped Fab Shop Supervisor write up invoices when they get behind *Helped Welders with their timesheets when there were problems with payroll or any other problems they might have.
SECRETARY
Louisiana Roofing Contractors - Bossier City, LA
March 2010 to June 2010
*Answer all incoming calls
*Ran office for owner not in office during day
*Entered payables/Invoiced customers/Made deposits
*Ordered equipment & materials for roofing jobs
*Typed Bids & put together after estimator rec'd his quotes from customers
*Wrote work orders up for customers so Superintend could check out for roof repair
*Entered all correspondents in Quicken to keep Owner, Superintend & Estimator up to date
On what was going on with each job.
TEMP SERVICE - Shreveport, LA
2007 to 2009
(Clerical assignments lasted from 1 week to 3 months)
SALES MANAGER ASSISTANT/ CUSTOMER SERVICE REP
National Mail-It, Incorporated - Shreveport, LA
September 1999 to February 2007
9151 Youree Drive
Shreveport, Louisiana 71115
CORPORATE ACCOUNTS SALES CUSTOMER SERVICE REP/ SALES MANAGER SALES ASSISTANT/
ACCOUNTING BILLING CLERK/ SALES ASSIST/ PRODUCTION ASSISTANT/ ACCOUNTING CLERK/
CUSTOMER SERVICE REP.
*Assist several sales-persons with creative art and organizing art to go to graphics person
*Proof creative before went to print
*Called post offices all over Texas/Louisiana/ North East New Mexico/South Arkansas
*Entered production orders/invoices in two Shared Mail Programs (Solar/Maestro)
*Kept clients organized up to date and took care of problems they might have
* Billing all customers invoices to MAS-90 accounting program
* Sold sales ads to North East Mexico/Wichita Falls, TX/Lawton, OK over phone
*Called/entered orders/tracked from production to post office to homes for Vendor Discount
Clients (Best Brands Plus/Mega Group) Printed Copy up to 70 clients every other month
SECRETARY
D.R.W. Machines - Shreveport, LA
February 1999 to September 1999
*Answer phones
*Typed quotes to paper mills on computer
*Typed all invoices from both branches of company
*Ran errands for boss & shop for parts
*Set-up appointments for salesmen in paper mills
*Filed all correspondents in office
*Matched-up payables for bookkeeper
*Daily pickup of mail
WORK EXPERIENCE (continued)
SECRETARY/RECEPTIONISTS
Red River Supply - Shreveport, LA
January 1991 to November 1993
*Answer several incoming lines
*Greet show room customers
*Daily pickup and distribute mail
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