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Customer Service Medical Records

Location:
Belmont, NC
Posted:
July 03, 2023

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Resume:

Tracy Stevens

P.O.Box ****

Smithfield, NC *****

919-***-****

adx2he@r.postjobfree.com

Skills/Qualifications

● Ability to follow set rules and protocol

● Strong observational skills

● Compassionate, caring, and dignified

● Time management / organizational skills

● Excellent communication and customer service skills

● Proficient in Microsoft word, Excel, and Office

● Trained in Sams 2013, Optum Simulation, Keyboarding, Medical Coding, Medical Billing, Record Filling Management, Electronic Medical Records, and Medical Terminology 1+2

● A team player

Work Experience:

PCA – Christian Home Health Care – Selma, NC – May2009 – August 2015

● Monitored and recorded patients vital signs

● Provided residents with personal care services including medication and toileting support

● Fed and bathed residents

● Turned and changed beds

● Inserted and emptied caterer bags

Stylist 1- Levi Strauss and Co. – Smithfield, NC – April 2015 – Present

● Assist customers in selecting merchandise based on the right fit and size

● Greet customers in a friendly manner

● Operate cash register and credit card machine

Office Manager – Christian Home Health Care – Selma, NC – August 2015 – March 2016

● Assist customers in selecting merchandise based on the right fit and size

● Greet customers in a friendly manner

● Operate cash register and credit card machine

Tracy Stevens – Page 2

● File and keep office organized

● Communicate with clients to make sure everything is ok

● Assist the owner in any way

● Type and use Microsoft Word and Excel

Retail Supervisor

● Trains workers in performance of duties and assigns and coordinates work of employees to promote an efficient operation

● Maintains accurate cash handling and employee timekeeping

● Assist in the selection of new employees

● Supervises cafeteria during meal service

● Completes performance appraisals and recommends salary actions Education / Certifications:

Johnston Community College – Smithfield, NC – May 2015 – Associate Degree

● Medical Records Specialist – May 2014 – Certificate

● Insurance Specialist – December 2014 – Certificate

● CPR certified – 2015 – 2017

Volunteer Work / Community Service:

St. Mark A.M.E. Church – 2012 – Present

● Volunteer in soup kitchen making lunches every 1st and 3rd Tuesday

● Interact with the community residents

Military Experience:

Supply Specialist – National Guard Armory – November 1990 – November 1996

● Shipped and received military supplies

● Kept record of inventory and supplies



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