Shaun Ravenel

adx2gs@r.postjobfree.com

347-***-****

*** ****** *****, ***. ***

BX, NY 10475

Professional Experience

Physicians Affiliated Group of NY (PAGNY)

HR BUSINESS PARTNER 1/20 – Present

Works with both Union and Non-union employees. Responsible for the oversight and/or management of all location-based HR programs, projects, and tasks in order to ensure successful administration of the affiliate site.

Responsible for maintaining in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks, and ensuring regulatory compliance.

Oversees site-wide employee-related claims such as grievances, DOL requests, and other governing body requests. Maintains in-depth knowledge of legal requirements in partnership with Corporate Human Resources and the Legal Department.

Manage and resolve complex labor and employee relations issues. Conducts thorough, effective, and objective investigations. Implements effective solutions through the use of high-level HR methodologies and HR best practices.

Works closely with management and employees to improve work relations and to build morale, leading to increased productivity and retention. Partners with Corporate HR and the legal department as needed and/or required.

Conducts weekly updates with internal leaders such as Chief Affiliate Officers (CAO’s), Corporate HR, and H + H or other partners. Consults with department leadership, providing HR guidance and ensuring effective application of HR methodologies, when appropriate.

Oversees the onboarding process for all new hires, alleviates roadblocks, and ensures new hires are onboarded without unnecessary delay. Works with internal stakeholders to continually improve onboarding processes; implements improvements, where necessary.

Works closely with employees and management to improve work relationships, increase productivity, and to build morale. Conducts, and/or aid managers in the performance of, employee surveys such as retention, stay, and exit interviews. May lead and/or facilitate supervisor or manager meetings with employees.

Works closely with Compensation. Provides input on HR-related areas such as department structures and workforce planning, and or succession-planning. Conducts retention, stay, and exit interviews.

Provides day-to-day performance management guidance to departmental leadership in order to reduce legal risks and ensure regulatory compliance. Provides employees with HR Policy and Union Contract guidance and interpretation, where applicable.

Sheltering Arms Children & Family Services

ASSISTANT DIRECTOR, HR 9/13 – 12/19

Works closely with the Director of Human Resources to achieve the mission of the Human Resource Department while serving as the agency’s Employee Relations Officer.

Provides advice, information, guidance and assistance to agency leadership in the administration of policies and procedures, performance assessment, contract interpretation, disciplinary and grievance issues, including corrective action.

Responds to questions and problems regarding policy interpretation and implementation. Investigates the issues raised and gathers all pertinent data before making a recommendation. Interprets the collective bargaining agreement for union employees based on an analysis of each situation, maintaining consistency and taking past practices into consideration. Recommends appropriate performance evaluation or disciplinary action as needed.

Identifies legally sensitive issues and raise those issues with supervisor and/or legal counsel. Provides instruction and advice to department management on proper documentation, investigatory steps and procedures for discipline and termination. Identifies and recommends necessary policy changes to department managers and agency leadership as needed.

Manages the grievance process for non-union and union staff and facilitates discussions to resolve disputes between management and staff. Prepares department representatives for grievance meetings. Serves as objective advocate or impartial hearing officer in third step grievances initiated by or on behalf of union employees. Reviews and analyzes the facts presented, evaluates testimony of witness, and follows up as necessary prior to making recommendations to departments or writing third step union grievance decisions.

Investigates charges or complaints, filed with third party agencies. Conducts investigations into allegations contained with the charge. Interviews supervisors, witnesses and others involved parties to assist in preparation of a response to charge. Provides assistance to legal counsel in responding to complaints and third party proceedings, including EEOC, NY State or City Dept of Human Rights Charges, NLRB charges.

Recommends new approaches, policies, and procedures to effect continual improvements in efficiency of department and services performed.

Provides supervision, guidance, and motivation for HR team.

Manages the annual performance evaluation process.

Maintains and supervises Intern, Volunteer, and Rewards and Recognition programs.

Provides oversight for all data entry involving HRIS systems and databases.

Conducts Management Trainings in order to establish best practices.

Serves as HR representative on various project teams (Agency Rebranding, Emergency Preparedness Committee, Professional Development & Training Committee, Event Planning, Social Justice Committee, etc.).

Performs other incidental and related duties as required or assigned.

HR MANAGER 1/12 - 9/13

Managed Human Resource projects, timelines, and outcomes.

Monitored and responded to unemployment claims, representing company at hearings, as needed.

Provided supervision, guidance, and motivation to Benefits Administrator, Benefits Coordinator and Volunteer Recruiter.

Utilized exit interview data in order to provide quarterly and annual reports for the agency’s Executive Team.

Managed and published the company wide quarterly newsletter.

BENEFITS ADMINISTRATOR 6/11 – 1/12

Provided overall management of all benefit functions, anticipated the needs of employees and the organization, and stayed informed of industry standards.

Researched, developed, presented, and implemented health, wellness, retirement and enrichment programs to staff.

Administered to all policies, plan documents, vendor agreements, employee communications, and procedures.

Ensured efficiency by providing timely audits of participants and billing statements.

Communicated effectively with vendors to ensure employees had maximum usage of the services offered to them; actively participated in relationship management.

Followed up with vendors and handled queries regarding the processing of insurance claims and provided employees with timely answers to their queries.

Administered to and remained current on FMLA, Disability, COBRA, Life, etc.

CORPORATE COMPLIANCE/HR ASSOCIATE 2010 – 2011

Platinum HR Management, Brooklyn, NY

Responsible for triage of harassment complaints.

Assisted employees, supervisors and department heads in settling work-related conflicts through advice and recommendation.

Processed multi-state FMLA/LOA requests.

Maintained job descriptions, facility handbooks and corporate on-line survey program (MyInnerview).

Wrote Executive Summary for management, highlighting areas of improvement for individual facility follow up.

Provided assistance to Corporate Compliance/Labor Relations Director, on a variety of projects and related duties.

HR CONSULTANT (per diem) 2009

Lee Hecht Harrison, New York, NY

Provided on-site career transition and outplacement services to newly displaced professionals experiencing difficult employment transitions.

Counseled individuals going through a career transition explore their options, define their objectives, conduct a job search, pursue business ownership, or consider active retirement.

HUMAN RESOURCES MANAGER 2007 – 2008

Eriksen Translations Inc., Brooklyn, NY

Managed the overall provision of company’s Human Resources services, policies, and programs, including but not limited to performance management, employee relations, recruiting, retention, training and development and health and welfare benefit administration,.

Provided support, direction and advice to departmental managers on HR procedure, policy, best practices and existing and new legislation.

Implemented and maintained performance review, progressive discipline, and employee recognition and reward programs.

Trained managers to coach and discipline employees; facilitated management conferences with employees; hearing and resolving employee grievances; counseling employees and supervisors.

Collaborated with legal counsel to ensure visas complied with federal and state immigration laws.

Developed and maintained employee handbook.

HUMAN RESOURCES MANAGER 2000 – 2006

Kramer Levin Naftalis & Frankel LLP New York, NY

Managed the process of hiring, training, evaluations, discipline, terminations, salary and bonus administration, maintenance of human resource records and work/life balance programs.

Managed and planned the work activities of 5 HR staff members.

Administered annual wage and bonus program.

Counseled staff/managers on human resources related issues (staffing, performance management, employee relations, compensation, training and human resources administration) while ensuring compliance with employment laws and regulations.

Ensured consistent interpretation and application of company policies, procedures and practices.

Emphasized HR programs that reinforced employee self-sufficiency (intranet usage, pay stubs on line, etc.)

Developed standard job descriptions and position specifications for support staff; ensured periodic review of job descriptions and position specifications.

Administered work/life balance programs, including creating and conducting effectiveness surveys, evaluating and analyzing data and developing initiatives to meet staff needs.

Responded to requests and audits from local, state and government agencies (INS, EEOC, DOL, etc).

Maintained HR section of the Company intranet.

HR COORDINATOR January 1998 - May 2000

HR ASSISTANT January 1995 - December 1997

Education

SUNY New Paltz New Paltz, NY

B.A., Psychology

Additional Information

Proficient in standard PC applications such as Microsoft Office (Word, Excel, Access, PowerPoint, Publisher), Ceridian, Cognos, ADP, Crystal Report Writing, QuickBooks, Ultipro, ViDesktop, IEmployee, SQL.

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