SYED BASHA

Volo, IL *****

adx2gk@r.postjobfree.com

+1-847-***-****

• Talented professional considered as a knowledgeable leader and dedicated problem solver. Brings 10 plus years of valuable expertise to forward company objectives. Attentive to detail with experience in coordinating projects, programs, and improvements. Authorized to work in the US for any employer

Work Experience

General Manager

Marathon Oil - Lake Bluff, IL

August 2018 to Present

• Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.

• Reduced costs, managed delivery schedules, and performed risk analysis to improve overall profitability.

• Maintained relationships with material vendors to lower costs and diversify capabilities.

• Updated operational methods and oversaw accounting procedures for improved efficiency. Warehouse Associate

Amazon, Inc - Waukegan, IL

November 2017 to May 2018

• Inspected incoming and outgoing shipments to verify accuracy and prevent errors.

• Alternated goods in inventory by observing a first-in and first-out approach to keep shelves organized and properly stocked.

• Operated RF scanners to track merchandise and verify contents of containers.

• Accomplished multiple tasks within established timeframes. Customer Service Representative

CITGO Petroleum Corporation - Beach Park, IL

May 2011 to November 2017

• Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.

• Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.

• Escalated incidents to the next level to remain compliant with the company's standards and procedures.

• Mentored and guided staff to enhance performance and exceed customer expectations. General Manager

My Sound & Light - Hyderabad, INDIA

July 2001 to February 2011

• Coached and guided senior managers to improve employee job satisfaction and achieve higher performance levels.

• Negotiated with suppliers and delivery workers and ordered materials according to forecasted customer demand.

• Negotiated terms of business acquisitions to increase business base and solidify market presence.

• Made large-scale financial decisions and supervised company spending to reduce material losses and maximize profits.

Education

Bachelor of Science in Mathematics

S.V. University - Hyderabad, Telangana

Bachelor of Education in Mathematics

S.V. University - Hyderabad, Telangana

Associate of Science in Mathematics And Computer Science S.V University - Hyderabad, Telangana

Skills

• SKILLS Operational leadership Spreadsheet management Search Engine Optimization Teamwork and Collaboration Strategic planning Attention to Detail

Relationship building and Flexible and Adaptable

management Critical Thinking

Data analysis understanding

• Salesforce

• Operations management

• Search engines

• Presentation skills

• Microsoft Excel

• Microsoft Word

• Microsoft Outlook

• Oracle

• Management reporting

• Employee relations

• Customer relationship management

• Data entry

• Team management

• Analysis skills

• Communication skills

• Customer service

• Research

Languages

• English - Fluent

• Hindi - Fluent

• Urdu - Fluent

Certifications and Licenses

Salesforce Certification

Contact this candidate