DONALD W. JACKSON JR.

*** ******* ***** **** • Austin, Tx 78738 • adx2gh@r.postjobfree.com • 318-***-****

Executive Summary

Human Resources professional with over 15 years of success driving organizational effectiveness, leading change, managing talent, demonstrating functional excellence, building relationships, and brokering services. Possess the ability to make data-driven decisions, and influence the company's direction delivering a competitive advantage in the process. Capable of transforming underperforming organizations into highly effective ones; as well as, leading organizations through accelerated growth or rapid change.

Core Qualifications & Key Skills

• Change Management • Benefits/Payroll • HRIS Administration • Succession Planning

• Training & Development • Retention/Recruiting • Employee Relations • Labor Relations

• Conflict Resolution • Policy & Procedure • Performance Management • Diversity Initiatives

Extensive knowledge and understanding of ADA, EEO, FMLA, OSHA, AAP, I-9 compliance

• Taleo • KMS • HR Smart• PeopleSoft • VATAS • MyTime • Gallup • Lotus Notes • MS Office •WorkDay • ADP experience

Professional Experience

Human Resources Manager 07/2020 to Present

City of Austin Police Department

Responsibilities:

A member of Executive Leadership and Senior Advisor on concepts, practices, and innovations for both sworn and civilian employees. Responsible for employee relations, talent management, compensation, training/development, benefits, payroll, risk management, strategic planning, budget management, and employee engagement. Directs strategic human resources initiatives for talent management, organizational structure, and compensation providing guidance and support to the executive leadership team. Implements employee engagement and retention strategies and focus efforts on changing organizational culture. Directs projects that improve efficiency while meeting deadlines and budget requirements. Oversees delivery of processes and programs that ensure readiness and compliance in a highly regulated industry.

Human Resources Director 01/2016 to 06/2020

Department of Veteran Affairs/VAMC

Responsibilities:

Served as the Senior advisor and consultant to Executive Leadership on concepts, practices, and innovations for Northern Arizona. Directed HR Staff in achieving the goals, strategies, plans and work products of the organization. In cooperation with other planning disciplines, develop goal-based content initiatives, report on performance and make optimization recommendations. Developed innovative solutions for content presentation, including content management, workflow, and maintenance. Provided expert advisory service and authoritative policy interpretations on highly complex HR related issues and program requirements to include the full spectrum of HR functions, management principles, techniques and acceptable practices, as well as expert technical advice on Statutes and Executive Orders, U.S. Code, OPM Rules/Regulations, and local policies requirements.

Jackson, Donald W, Jr.

Human Resources/Business Division Professor 08/2014 to 12/2017

Bossier Parish Community College

Responsibilities:

Prepared and delivered lectures to undergraduate or graduate students on topics such as Human Resources, Organizational Development, Marketing, Organizational Behavior, and Operations Management. Instructed two to four courses a semester with 25 to 35 students in each class. Develop Syllabi, conduct research, accumulate resources and generate assessment materials for all courses taught. Ensured student achieve their full academic potential. Incorporated field experience and technical knowledge into learner-centered presentations emphasizing interactive, hands-on practice.

North Louisiana Human Resources Director, VP 1/2012 to 11/2014

Regions Financial Corporation

Responsibilities:

Partnered with senior management to develop and communicate new strategies for continuous improvement and organizational effectiveness. Collaborated with other HR partners on the development of HR processes, policies, and procedures. Provide business development support for key sales pursuits to drive growth in Content related revenue. Coached managers on organizational policy matters such as EEO, AAP, and sexual harassment. Developed and instituted innovative staffing plan that reduced turnaround time. Increased employee retention and reduced associated cost of new hires; achieved competitive advantage by retaining top talent. Prepared responses to Unemployment and EEOC claims and represented organization at hearings. Improved employee satisfaction by implementing division-wide 360-degree feedback process to identify and correct problem areas. Applied employment law to ensure compliance with regulations and laws. Revamped and effectively manages the New Associate Orientation program.

Education and Continuing Development

Master of Business Administration (2013)

University of Phoenix, Phoenix, AZ

Bachelor of Science, Human Resources Management (2010)

Park University, Parkville, MO

PHR, SHRM-CP HR Certification (2016)

Society of Human Resources Management (SHRM)

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Organizations & Affiliations

• Society of Human Resources Management (SHRM

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