Christian Perez

Jacksonville, FL *****

adx2g6@r.postjobfree.com +1-904-***-****

Work Experience

Bilingual Shipment Coordinator

Streamline Trucking January 2019 to June 2023

• Data entry. Timely response to email and phone communications.

• Enter and update shipment details and generate documents as: receiving, bills of lading; manifest, forwarding instructions, and cartages, utilizing current.

• Work closely with pricing and sales team to ensure rates are current and accurate.demonstrating expertise in managing logistics operations on the west side of Texas Oil Fields.

• Create load plans on LCL cargo consolidations utilzing bulkhead and m;aximminzing container for profability.

Bilingual Help Desk Technician

City Facility Management September 2018 to December 2018

•Answered inbound and initiated outbound calls to schedule maintenance jobs.

•Liaison between field associates and store managers to ensure all maintenance jobs were completed.

•Managed Help Desk tickets in a timely manner.

•Escalated issued to the next Tier with the next level of difficulties.

Sales and Lease Consultant

Chrysler Group October 2017 to August 2018

•Exceeded all company-mandated sales goals.

•Maintained relationships with previous customers and expanded customer loyalty base.

•Analyzed customer needs and requirements to determine credit qualifications.

•Maintained and completed all Chrysler, Jeep, Dodge, Ram, Fiat product certifications in order to maintain eligibility on reward programs and sale objectives

Technical Solutions Coordinator

Leads on Demand April 2016 to September 2017

•Made outbound calls to I.T. Department Heads to discuss upcoming project solutions and future purchases plans.

•Required to make an average of 40 to 50 Outbound calls daily.

•Scheduled appointments for our Sales team to discuss product information.

•Required to type detailed reports with project information, driving force on projects, budgets and phone call objectives.

Sales and Lease Consultant

Chrysler April 2013 to April 2016

•Maintained relationships with previous customers and expanded customer loyalty base.

•Analyzed customer needs and requirements to determine credit qualifications.

•Handled customer objections and questions in a way to ensure sales closure.

•Maintained relationships with prior customers to expand customer base.

•Analyzed customer needs and requirements to determine credit qualifications.

•Recommended various vehicle model options in coordination with customers.

•Maintained and completed all Toyota/ Scion product certifications in order to maintain eligibility on reward programs and sale objectives

Bilingual Account Manager/ Sales

Comcast May 2012 to April 2013

•Consult with customers from all throughout the United States over the phone in Spanish and English for services including Internet, TV, Voice, and Home Alarms.

•Informed customers about company products and services as solutions for their residential networking needs.

•Responded to all customer inquiries in a timely and professional manner.

•Assisted customers with sales, billing questions, and general inquiries.

•Consistently surpassed all requirements to satisfy each of my monthly goals.

Education

High School Diploma

Skills

•Bilingual

•Data Entry (60 WPM)

•Microsoft Windows

•Microsoft Outlook

•Excel

•Genesis

•Higher Gear

•Vin Solutions

•Fluent in English and Spanish

•Trained and Experienced with the following systems

•Class A CDL Driver

•Finance/ Subprime Lending/ Operations/ Management/ Sales / Customer Service

•Microsoft Word

•Calyx Systems

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